Expert System Engineer – Intune & SCCM

Pauwels Consulting; Anderlecht; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

On-site up to 5 days/week

Open to permanent or freelance

Job summary

Pauwels Consulting in Brussels seeks an expert to manage and optimize a large-scale end-user device environment. The role covers expanding, planning, and maintaining backend and endpoint infrastructure to ensure business continuity across thousands of devices.

Responsibilities include evaluating infrastructure, feasibility studies, technical design, ITIL-based maintenance, and high-level guidance to stakeholders, with a hybrid work model requiring on-site presence up to 5 days per week.

Qualifications

• Evaluate backend and endpoint infrastructure to propose upgrades and expansion.
• Assess hardware and software solutions to meet organizational needs.
• Develop technical designs aligned with architectural requirements.
• Provide high-level IT infrastructure support and ITIL-aligned maintenance.
• Advise stakeholders on technology stack and best practices.

Responsibilities

• Evaluate backend and endpoint infrastructure to define upgrades, changes, and expansion proposals.
• Conduct feasibility studies for hardware and software solutions to meet needs.
• Develop technical designs and implement system improvements.
• Provide high-level support and ITIL-aligned maintenance of IT infrastructure.
• Deliver technical advice to internal and external stakeholders.
• Maintain technical documentation and share expertise within the team.

Tools

ServiceNow

PM²

PatchMyPC

Knox

KAI

Job description

Our client, a major organization in the transport and infrastructure sector, is seeking an expert to manage and optimize their extensive end-user device environment. The project involves technically expanding, planning, and maintaining a large-scale backend and endpoint infrastructure to ensure business continuity across thousands of devices.

• Evaluate backend and endpoint infrastructure to define upgrades, changes, and expansion proposals.
• Conduct feasibility studies and evaluate hardware and software solutions to meet organizational needs.
• Develop technical designs in alignment with specific architectural requirements and implement system improvements.
• Provide high-level support and maintenance for the IT infrastructure following ITIL methodologies.
• Deliver technical advice and information to internal and external stakeholders regarding the technology stack.
• Maintain technical documentation and actively share expertise within the engineering team.

Nice to Haves

• Certifications in MCSA, MCSE, or MCSD.
• Experience with ServiceNow or PM² methodology.
• Knowledge of PatchMyPC or 3rd party MDM solutions like Knox or KAI.

• Start date: 01/01/2027.
• Duration: Until 31/12/2028.
• Work regime: Full-time.
• Location: Brussels.
• Working model: Hybrid (with the requirement to be onsite up to 5 days per week as needed).
• Contract: open to both permanent employees and freelancers.