Expert Business Program Manager Daily Banking

Keystone Solutions; Brussel Hoofdstad; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Keystone Solutions is seeking an Expert Business Program Manager for a Brussels-based consultancy mission focused on Daily Banking within a transformation context. You will be hired by Keystone Solutions and act as a K-Stone on client projects, combining on-site collaboration with homeworking while navigating diverse environments.

You will lead ideation, governance, and planning, manage budgets and business cases, and drive value through structured program governance and stakeholder engagement.

Qualifications

• Master’s degree or equivalent through experience.
• “10+ years of relevant experience in program management.”
• Experience blending business and IT in an agile environment.

Responsibilities

• Lead ideation and business analysis to move from idea to value proposition.
• Slice initiatives into value-delivering projects and manage program plans.
• Governance and stakeholder management across multiple client environments.
• Facilitate program boards or steering committees and monitor progress.
• Oversee risk, issues, and capacity planning; manage budget and business cases.

Skills

Strategic thinking

Stakeholder management

Communication

Team leadership

Problem solving

Education

Master’s degree or equivalent

Tools

MS Project

Clarity

Harmony

PRINCE2

PMBOK

Job description

Mission Overview:

Keystone Solutions is looking for an Expert Business Program Manager for a consultancy mission in Brussels, focused on Daily Banking within a transformation environment. You will be hired by Keystone Solutions and represent us as a K-Stone while working on a client project. The consultancy model combines significant on-site collaboration with homeworking and offers exposure to dynamic projects, diverse challenges and different client environments.

Mission Overview:

Keystone Solutions is looking for an Expert Business Program Manager for a consultancy mission in Brussels, focused on Daily Banking within a transformation environment. You will be hired by Keystone Solutions and represent us as a K-Stone while working on a client project. The consultancy model combines significant on-site collaboration with homeworking and offers exposure to dynamic projects, diverse challenges and different client environments.

Your Responsibilities:

• Lead ideation and business analysis to move from an idea or request to a solution or value proposition.
• Slice initiatives into value-delivering projects and develop and manage program plans.
• Take responsibility for program governance and stakeholder management.
• Lead program boards or steering committees.
• Manage program monitoring and reporting.
• Perform risk assessment and issue management.
• Ensure capacity planning and resource management by contributors.
• Follow up on program delivery.
• Manage financial aspects, including budget and business cases.
• Contribute to defining the cluster strategy and change roadmap.

Language Requirements:

• Dutch: ideally good spoken communication skills.
• French: ideally good spoken communication skills.
• English: strong written and spoken communication skills.

Education and Experience:

• Master’s degree or equivalent through experience.
• At least 10 years of relevant experience.

Mandatory Technical Experience:

• Experience working with both business and IT, preferably in an agile environment.
• Good understanding of workflow processes.
• Very good knowledge of project management methodologies and tools, including Agile, PRINCE2, PMBOK, Clarity, MS Project and Harmony.
• Familiarity with various IT systems.

Preferred Technical Experience:

• Familiarity with various Daily Banking management systems.

Mandatory Business Experience:

• Proven experience managing complex projects or a program of projects.
• Experience working with both business and IT, preferably in an agile environment.
• Knowledge of the banking business.

Preferred Business Experience:

• Knowledge of the Daily Banking business, ideally bank accounts.

Soft Skills:

• Ability to see the overall picture and demonstrate strategic thinking.
• Strong decision-making skills.
• Excellent communication, diplomacy and strong stakeholder management skills.
• Commercial awareness and a customer-oriented mindset.
• Proactive and self-propelling approach.
• Team spirit.
• Management skills and the ability to motivate people.
• Structured and goal-oriented approach.
• Quick learner, eager to build expertise even in a new domain.

Working Model and Travel:

• Expected working arrangement: 50% on site and 50% homeworking.
• Travel: none or very limited.

The Keystone Solutions Advantage:

This mission places you at the heart of a client environment while remaining part of Keystone Solutions. Being a K-Stone means bringing our core values to every engagement, combining consultant identity, professionalism, adaptability and a strong commitment to client outcomes. Our dynamic project model gives you access to varied challenges across client environments, creating turbo-charged learning through broad professional exposure. We also support skyrocketing ambition by enabling you to expand your expertise and pursue continued career growth within the Keystone Solutions consultancy framework.