Senior Polisbeheerder

TN Belgium; Mechelen; Hybride; EUR 45 000 - 60 000; Plein temps

Résumé du poste

Join TN Belgium as a Policy Administrator, where you will manage customized insurance policies and support brokers in a dynamic environment. With flexible working hours and an attractive salary package, this role offers the opportunity to grow your career while ensuring customer satisfaction and optimizing processes.

Prestations

Flexible working hours

Meal vouchers

Group insurance

Hospitalization insurance

Qualifications

• 5+ years of experience as a policy administrator in insurance.
• Proficient in French, both written and oral.
• Willingness to train in PCP.

Responsabilités

• Draft and manage customized insurance policies.
• Support brokers and act as their main point of contact.
• Contribute to the optimization of systems and processes.

Connaissances

Customer-oriented attitude

Communication

Analytical thinking

Sales recognition

Formation

Bachelor's degree in Finance and Insurance or Legal Practice

Description du poste

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Are you an experienced policy administrator with a customer-centric approach and passion for insurance? Join an innovative organization where your expertise counts! In this role you will be responsible for drafting and managing customized policies, provide support to brokers and be their main point of contact. You will have the opportunity to combine flexible working hours and remote work with an attractive salary and benefit packages. Come join our team and contribute to the optimization of our systems and processes. Apply now and grow further in your career!

Description

• You prepare quotes and seek the best solutions for the insured, while respecting the interests of the broker.
• You manage customized policies, tailored to specific needs of clients, brokers or organizations.
• You perform analyses and are involved in remediation processes.
• As part of a regional team, you are the permanent point of contact for a specific group of brokers.
• You work closely with sales colleagues to improve services.
• You provide support to brokers using our policy creation system, which enables them to perform various actions themselves.
• You act as an advisor to brokers with questions and provide consultation on their requests.
• You will contribute to the continuous optimization of our systems and processes.
• You are responsible for creating and managing insurance policies legal expenses for our clients.
• You create new policies and modify existing policies at the request of both the broker and the policyholder.

Profile

• Possesses a bachelor's degree in Finance and Insurance or Legal Practice, or has similar experience.
• Has at least 5 years of experience as a policy administrator with an insurance company or broker.
• Proficient in French, both written and oral.
• Meets the requirements for theoretical knowledge and practical experience of PCP, or is willing to continue training in this area.
• Has a customer-oriented attitude and puts customer needs at the center of all interactions.
• Provides friendly and efficient customer service, actively listens and understands the core of conversations to clearly articulate customer needs.
• Is able to think with and jointly arrive at optimal solutions.
• Recognizes and exploits sales opportunities, and can convince both brokers and clients of the benefits of the products offered.
• Communicates clearly and effectively, both orally and in writing.
• Functions as an internal specialist and promotes the exchange of knowledge and information within the organization so that everyone is well informed and works together to achieve a unified approach.

Offer

• Flexible working hours and the option to work from home, allowing you to achieve an optimal work-life balance.
• An attractive salary with fringe benefits such as meal vouchers, group insurance and hospitalization insurance.
• Working for a financially strong organization that ensures stability.
• An organization that values sustainability.
• The space to contribute your own ideas and opportunities to grow further in your career.