Global Practice Delivery Manager (Microsoft Dynamics)

TN Belgium; Belgique; Hybride; EUR 70 000 - 100 000; Plein temps

Résumé du poste

A leading company is seeking a Global Manager for Microsoft solutions to oversee project delivery and risk management. This role involves ensuring client satisfaction and optimizing product costs while working closely with senior executives. Candidates should have strong operational management experience, fluency in English and French, and expertise in Microsoft environments, particularly Azure and MS Dynamics.

Prestations

Competitive salary

Company car

Insurance

32 days of leave

Access to training and certification programs

Qualifications

• Proven operational management experience with senior clients.
• Long-term experience with Microsoft environments.
• Fluent in English and French; Dutch is a plus.

Responsabilités

• Challenge and approve delivery models of key engagements.
• Ensure effective handover between presales and delivery teams.
• Mitigate delivery risks and optimize profitability.

Connaissances

Operational management

Project delivery expertise

Effective collaboration

Strategic thinking

Communication skills

Fluency in English

Fluency in French

Knowledge of Azure

Knowledge of MS Dynamics

C-level engagement

Description du poste

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Job Reference:

6e04722bc159

Job Views:

3

Posted:

22.05.2025

Expiry Date:

06.07.2025

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Job Description:

Purpose and role

Responsible, at Global Practice level, for project delivery performance balancing on product cost optimization and client satisfaction, and business & delivery risk management on selected key deals.
You will be one of the global managers for Microsoft solutions and Dynamics within the Inetum group.

Key deals should be identified during the deal shaping phase depending on size, complexity, and strategic positioning.

Key Responsibilities

• Economic Model
  • Challenge and approve delivery models of key engagements at solutioning stage, ensuring alignment with competencies of Project Managers and client needs/risk levels.
• Delivery Performance and Risk Management
  • Ensure effective handover between presales and delivery teams on key deals.
  • Mitigate delivery risks and participate in risk management reviews.
  • Optimize profitability through delivery productivity and excellence, manage change requests and extensions.
  • Monitor client satisfaction and implement corrective actions as needed.
  • Interface closely with Delivery Executives.
• Industrialization
  • Deploy industrial tools and methods within the delivery organization to improve performance.
  • Monitor engagement 'stock' and ensure industrialization checks.

Qualifications

Required skills and experience

• Proven operational management experience, including with senior clients and key BU executives, and project delivery expertise.
• Ability to orchestrate delivery and build project managers based on credibility.
• Experience managing customer crises.
• Long-term experience with Microsoft environments; expertise in Azure, 365, and MS Dynamics is highly valuable.
• Experience managing service and business offerings, with a focus on long-term customer relationships.
• Effective collaboration skills.
• Strategic thinker capable of translating visions into tactical objectives, emphasizing operational excellence.
• Entrepreneurial, proactive, results-driven, with excellent communication skills, including engagement at C-level.
• Fluent in English and French; additional languages like Dutch are a plus.
• Travel required within group teams (Paris, Belgium, Tunisia, Morocco), approximately twice a month.

Additional Information

Why Join Inetum?

• Impactful Career Growth: Work on strategic projects shaping the digital landscape of the public sector.
• Continuous Learning & Development: Access training and certification programs to expand skills.
• Work-Life Balance & Flexibility: Hybrid options, satellite offices, dynamic environment.
• Comprehensive Benefits: Competitive salary, company car, fuel/charging card, insurance, hospitalization, 32 days of leave.
• Global Reach with Local Expertise: Join an international company with a strong local presence.

If you are ready for a challenging and rewarding role in a growing market, apply now and be part of our success story at Inetum!