Dutch Summer CX in Málaga — Hybrid, Relocation Bonus

Next Job Abroad; Vlaams-Brabant; Hybrid; EUR 21,265 - 25,472; Full time

Benefits offered by this job

Flexible contract options

Paid on-site training

Hybrid work model

Relocation bonus

Job summary

Next Job Abroad in Málaga is seeking friendly Dutch-speaking customer support agents to join an international team. You will handle inquiries by phone, live chat, and email, with no cold calling, and help customers with SIM cards, roaming, home internet, and TV box setups.

Fluency in Dutch (C2) and solid English (B1) are required, plus comfort with standard software and CRM tools. A EU passport or Spanish work residency is mandatory.

Qualifications

• Fluent Dutch (C2) with solid English (B1) for international office.
• Excellent communication and customer service skills.
• EU Passport or valid residency allowing work under Spanish contract.

Responsibilities

• Serve as the main contact for customers via phone, chat, and email.
• Guide users through quick digital fixes and setup tasks.
• Identify opportunities to upgrade customer plans and add-ons.
• Maintain accurate customer data in the CRM.

Skills

Dutch language (C2)

English (B1)

Customer service mindset

Digital literacy

Tools

CRM platform

Job description

Next Job Abroad in Málaga is seeking friendly Dutch-speaking customer support agents to join an international team. You will handle inquiries by phone, live chat, and email, with no cold calling, and help customers with SIM cards, roaming, home internet, and TV box setups.

Fluency in Dutch (C2) and solid English (B1) are required, plus comfort with standard software and CRM tools. A EU passport or Spanish work residency is mandatory.