Dutch-Speaking Tech & Support Specialist in Alicante

Next Job Abroad; West-Vlaanderen; Hybrid; EUR 14,000 - 23,000; Full time

Benefits offered by this job

Fully Paid Academy

Hybrid work model

Relocation cash bonus

Flight reimbursement

On-site onboarding

Job summary

Next Job Abroad is seeking a Tech & Support Specialist to assist Dutch customers from Alicante, with onboarding starting during a 3-month on-site period. The role emphasizes problem-solving and friendly, proactive communication to improve digital experiences.

Applicants should be fluent in Dutch and comfortable with English, and be prepared for a hybrid schedule that may include remote work after the introductory period.

Qualifications

• Dutch language at C2 or native level; comfortable English (B1+).
• Warm, engaging phone voice with a proactive mindset.
• Positive attitude and willingness to learn.
• Comfort with standard software interfaces and quick skill acquisition.

Responsibilities

• Answer inbound calls, live chats, and emails to assist Dutch customers.
• Troubleshoot connectivity issues and guide users through settings.
• Suggest value-driven product updates and promotions.
• Maintain accurate customer profiles to keep service flow smooth.

Skills

Dutch fluency

English ability

Phone communication

Problem solving

Computer savvy

Job description

Next Job Abroad is seeking a Tech & Support Specialist to assist Dutch customers from Alicante, with onboarding starting during a 3-month on-site period. The role emphasizes problem-solving and friendly, proactive communication to improve digital experiences.

Applicants should be fluent in Dutch and comfortable with English, and be prepared for a hybrid schedule that may include remote work after the introductory period.