Dutch-speaking Insurance Advisor - Work & Live in Athens, Greece

Next Job Abroad; Vlaams-Brabant; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Relocation package

14 salaries per year

Health insurance

Paid training

Greek language lessons

Job summary

Next Job Abroad is helping a Greece-based client recruit Dutch-speaking Customer Support Specialists. The role is office-based in Athens with relocation, joining a multinational team to assist insurance claims, protection plans, and general inquiries.

You will receive full training, work across multiple systems, and deliver a seamless customer experience. Fluency in Dutch and good English is required, along with strong listening and problem-solving skills.

Qualifications

• Excellent communication in Dutch and good English.
• Customer-focused with strong problem-solving skills.
• Able to explain complex information clearly.

Responsibilities

• Handle customer enquiries via phone, email, and chat.
• Guide customers through insurance claims and protection plans.
• Resolve complaints quickly, accurately, and with empathy.
• Explain products, policies, and processes clearly.
• Update customer records across multiple systems.
• Collaborate with an international team to deliver great CX.

Skills

Dutch language

English language

Customer service

Problem solving

Attention to detail

Tools

CRM systems

Job description

Ready to swap grey skies for Greek sunshine?

Our client in Greece is partnering with a global leader in device protection and claims services — and they're looking for Dutch-speaking Customer Support Specialists who are ready for more than just another customer service job.

This is your chance to build an international career while living by the Mediterranean, enjoying an incredible work-life balance, and joining a multicultural team that supports one of the world's fastest-growing companies in the device protection industry.

About The Role

You'll support Dutch-speaking customers, helping them with insurance claims, product protection plans, and general account enquiries. You'll be the reassuring voice customers rely on, making the claims process as simple and stress-free as possible.

No insurance experience? No problem. You'll receive full training before you get started.

This position is fully office based in Athens, Greece. Relocation for non-locals is required.

Your Daily Tasks Will Include:

• Handling customer enquiries via phone, email, and chat
• Guiding customers through insurance claims and protection plans
• Resolving complaints quickly, accurately, and with empathy
• Explaining products, policies, and processes in a simple, easy-to-understand way
• Updating customer records and documenting cases accuratelyWorking across multiple systems while maintaining high-quality service
• Collaborating with an international team to deliver an outstanding customer experience

Requirements

What You Need:

• Excellent communication skills in Dutch and good English (spoken and written)
• A customer-focused mindset with strong problem-solving skills
• Great listening skills and the ability to explain complex information clearly
• Confidence using multiple computer systems and digital tools
• A keen eye for detail and a sense of ownership in your work
• Previous customer service experience is a plus, but not required

Benefits

What's in It for You:

• Full relocation package: flight, 1 month hotel accommodation, and housing support
• Competitive salary with 14 salaries per year
• Health insurance and a wide range of employee discounts
• Paid training with certified instructors
• Career growth opportunities within a leading multinational company
• Free online Greek language lessons
• Modern offices with relaxing break areas
• Social events, community initiatives, and a truly multicultural workplace
• Referral bonus programme—bring your friends and earn rewards

Working with our client means joining a Great Place to Work® Certified company that values diversity, inclusion, and career development. You'll gain international experience, represent a globally recognised brand, and enjoy a lifestyle that combines professional growth with life under the Greek sun.

If you're ready for a fresh start, a rewarding career, and an exciting adventure abroad— Greece is calling.