DMS/QMS Business Administrator

argenx US Inc; Oost-Vlaanderen; On-site; EUR 60,000 - 83,000; Full time

Benefits offered by this job

Incentive program

Job summary

argenx is seeking a Business Administrator for electronic document and quality management systems, notably Veeva QualityDocs ARGO and Veeva QMS PhoeniQS. You will coordinate activities, manage user access, and support data and system change requests, reporting to the Head of Quality Systems Management.

This is an onsite role based in Belgium with opportunities to contribute to process improvements. We value strong organisational and communication skills, collaboration across teams, and a

Qualifications

• Bachelor’s or university degree in medical/paramedical, or a scientific discipline, or equivalent experience.
• Experience with Veeva Vault or comparable electronic document/quality management systems.
• Experience in the biotech/pharmaceutical industry.

Responsibilities

• Serve as ARGO/BV business admin for Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS).
• Coordinate system changes, sprints, releases and ITCCs with stakeholders.
• Support business process improvements and maintenance of system data.

Skills

Task management

Organisational skills

Analytical thinking

Independent work

Communication skills

Cross-functional collaboration

Education

Bachelor's or university degree in medical/paramedical or scientific discipline

Experience with biotech/pharma industry

Tools

Veeva Vault

Veeva QMS (PhoeniQS)

Job description

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.

We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.

PURPOSE OF THE FUNCTION

• Serve as Business Administrator for argenx’s electronic document and quality management systems: Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS).
• Coordinate and contribute to Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS) activities, including sprints, Veeva releases, and other projects.
• Contribute to business process improvement and redesign initiatives.

REPORTING LINE

• Head of Quality Systems Management

ROLES AND RESPONSIBILITIES

ROLES

• PhoeniQS – ARGO Business Admin
• Coordinator and collaborator in Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS) system changes
• Business process improvements collaborator

RESPONSIBILITIES

• As PhoeniQS – ARGO Business Admin
• Data Management: Create and maintain business data, including drop-down values, object record fields, and other system data.
• User Administration: Act on behalf of the business owner(s) to manage user access requests, permission changes, and periodic access reviews.
• Operational and Maintenance Support: Address user requests and general enquiries, monitor workflows and duplicate records, provide periodic updates on licence usage and other system operational and maintenance activities.
• As Coordinator and collaborator in Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS) system changes
• Coordinate with business stakeholders and contribute to ARGO (Veeva QualityDocs) and PhoeniQS (Veeva QMS) changes, including sprints, Veeva releases, ITCCs, and other projects.
• Maintain the JIRA logbook and associated meetings by managing change requests (DDQs).
• Support testing for sprints, Veeva releases, ITCCs, and other projects.
• Collaborate with System Administrators and other technical specialists on system setup and configuration changes.
• As Business process improvements collaborator
• Collaborate with stakeholders to establish, oversee, and continuously improve argenx quality processes and the electronic systems that support them.

SKILLS AND COMPETENCIES

• Ability to manage and prioritise tasks and projects effectively.
• Strong organisational, administrative, and digital skills.
• Analytical, detail-oriented approach to problem-solving.
• Ability to work effectively both independently and collaboratively.
• Ability to collaborate effectively with people from diverse backgrounds.
• Strong written and verbal communication skills.
• Strong interpersonal skills, with the ability to communicate effectively across all organisational levels.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s or university degree in medical/paramedical, or a scientific discipline (e.g. biology, biomedical sciences, pharmacy, veterinary science, chemistry, biochemistry etc.), or equivalent relevant experience.
• Experience with Veeva Vault or comparable electronic document and quality management systems.
• Experience in the biotech/pharmaceutical industry.

#LI-Onsite

The annual base salary hiring range for this position is €60,000.00 - €82,500.00 EUR

This job is eligible to participate in our short-term and long-term incentives program.

The hiring range displayed above is the range of possible base pay compensation that argenx believes in good faith it will pay for this role at the time of this posting. The hiring range is based on the job grade for this position. Individual compensation paid within this range depends on a variety of factors, including, but not limited to, internal equity, prior education and experience, job-related knowledge and demonstrated skills. argenx may pay more or less than the posted range and this range may be modified in the future.

At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.

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