Digital Workplace Lead – Hybrid & Service Excellence

PwC Belgium; Brussel; Hybride; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid work patterns

Lifelong learning opportunities

Flexible rewards plan

Sustainable mobility options

Inclusive culture

Wellbeing programs

Global PwC network

Résumé du poste

PwC Belgium is seeking a Digital Workplace Lead to shape and optimize our digital workplace across AV, collaboration, and connectivity domains. You will drive the shift from in-house services to managed solutions, coordinating with suppliers and internal teams to deliver reliable, user-friendly IT services.

The role requires strong experience in Windows/macOS environments, MS 365, and cross-functional collaboration, with fluency in English and knowledge of Dutch or French considered a plus.

Qualifications

• Proven track record in digital workplace and service management.
• Experience managing OS and end-user environments (Windows/macOS/mobile).
• Fluent English; Dutch or French proficiency is a plus.

Responsabilités

• Lead design, implementation, and continuous improvement of digital workplace solutions across audiovisual, collaboration, and connectivity domains.
• Drive transition from in-house services to a managed service model with strong supplier accountability.
• Manage external suppliers and service providers, ensuring SLAs and value delivery.
• Act as a key contact for internal stakeholders, translating business needs into IT solutions aligned with IT strategy.
• Establish and maintain a structured way of working with documentation, governance, and performance tracking.
• Collaborate with cross-functional teams to ensure a consistent, high-quality user experience across digital workplace services.

Connaissances

Digital Workplace

Service Management

Microsoft 365

Windows & macOS

Supplier Management

IT Architecture

English Fluent

Dutch or French

Formation

IT/Engineering background

Outils

Microsoft 365 suite

Windows/macOS

Description du poste

PwC Belgium is seeking a Digital Workplace Lead to shape and optimize our digital workplace across AV, collaboration, and connectivity domains. You will drive the shift from in-house services to managed solutions, coordinating with suppliers and internal teams to deliver reliable, user-friendly IT services.

The role requires strong experience in Windows/macOS environments, MS 365, and cross-functional collaboration, with fluency in English and knowledge of Dutch or French considered a plus.