Delivery Station Lead - Large-Item Fulfillment

JD.com Inc.; West-Vlaanderen; Sur place; EUR 42 000 - 68 000; Plein temps

Résumé du poste

JINGDONG Logistics, part of JD.com, is seeking an on-site operations lead to oversee the daily management of our large-item distribution center in Belgium. You will manage staff scheduling, assign tasks, and supervise on-site operations; track delivery progress with drivers and carriers; handle exceptions such as damaged goods or delays; ensure site safety, 5S, and compliance with standards.

You'll monitor KPIs, optimize workflows, boost labor productivity and delivery efficiency, and support

Responsabilités

• Responsible for the daily operational management of the large-item distribution center, overseeing the receipt, dispatch, sorting, loading/unloading, outbound processing, and handover of goods.
• Manage staff scheduling, task allocation, and on-site operations; monitor employee work efficiency and operational quality.
• Coordinate with delivery drivers and carriers, track delivery progress, and ensure that delivery tasks are completed on time.
• Handle exceptions—such as damaged goods, delivery delays, or customer complaints—to maintain high-quality delivery service.
• Oversee site safety, equipment usage, and 5S management to ensure compliance with operational standards.
• Monitor operational KPIs, optimize workflows, enhance labor productivity and delivery efficiency, and assist the station manager with day-to-day operational management.

Description du poste

JINGDONG Logistics, part of JD.com, is seeking an on-site operations lead to oversee the daily management of our large-item distribution center in Belgium. You will manage staff scheduling, assign tasks, and supervise on-site operations; track delivery progress with drivers and carriers; handle exceptions such as damaged goods or delays; ensure site safety, 5S, and compliance with standards.

You'll monitor KPIs, optimize workflows, boost labor productivity and delivery efficiency, and support