Data Manager Building Experience & Excellence

ING Hubs Türkiye; Brussel; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Informal, dynamic environment

Progressive and agile working

Multi-cultural team

Job summary

ING Belgium is seeking a Data Manager to own and evolve the Building Intelligence Team's data backbone, analytics data model, BI roadmap, predictive models and AI use-case portfolio. You will ensure data governance, trusted data and scalable analytics across the organization.

You will bridge business stakeholders and data solutions, translating needs into KPIs, dashboards and insights, while driving self-service analytics adoption and continuous improvement within the BEE domain.

Qualifications

• Experience translating business needs into KPIs, dashboards and reports.
• Ability to design and govern data models, definitions and standards.
• Strong collaboration across data owners, analysts and engineers.

Responsibilities

• Own the BI roadmap, KPI framework and Power BI dashboard portfolio.
• Develop predictive models, AI use cases and self-service analytics capabilities.
• Ensure data quality, governance and end-to-end lineage across data assets.
• Drive adoption of analytics products and measure business value.

Skills

Stakeholder management

Single source of truth

Data collection & analysis

Data integration & ingestion

Python/SQL development

Data pipeline design

Tools

APIs

Database connections

Job description

The team

The team You will be part of the Building Intelligence Team within the Building Experience and Excellence department. The Building Intelligence Team supports the BEE department by delivering reportings (PowerBI), managing the documentation & Assets, ensuring risk & compliance and managing the different toolings used by the department and ING employees.

As Data Manager, you Own and manage the BEE data backbone, analytics data model, BI roadmap, predictive models and AI use-case portfolio, ensuring data is governed, trusted, documented and fit for business use. Your role & work environment Acts as the bridge between business stakeholders and data solutions, translating operational needs and business questions into KPIs, dashboards, reports, analytical models and AI-enabled insights. Develops and continuously improves the BEE analytics ecosystem by designing and maintaining reporting products, analytics data models, KPI frameworks and self-service analytics solutions. Ensures reporting remains standardized, intuitive, consistent and aligned with business priorities and decision-making needs. Transforms governed data into trusted insights, actionable recommendations and decision-support tools, while promoting data quality, governance, self-service adoption and continuous improvement across BEE.

Your key responsibilities

Data & improvement projects Ensure consistent, reliable and scalable reporting across BEE. Partner with the Tooling Lead and Asset & Documentation Manager to enable effective data, tooling and documentation practices. Support business improvement initiatives through performance measurement and analytics. Identify opportunities for automation, standardisation and process optimisation. Analytics, BI & AI Own the BI roadmap, KPI framework and Power BI dashboard portfolio. Transform governed data into insights, reporting products and decision-support tools. Develop and manage predictive models, AI use cases and self-service analytics capabilities. Track and communicate the business value delivered through analytics, BI and AI initiatives. Drive adoption and usage of BEE data, dashboards and analytics products, with accountability for agreed usage and engagement targets.

Data governance

Act as operational Data manager for BEE data assets, ensuring data quality, governance, compliance and business fit. Maintain and evolve the BEE data model, business definitions and data standards according to the strategy. Monitor data adoption, usage and trustworthiness across BEE, driving continuous improvement. Align Data Owners, Data Users, analysts and engineers around a single source of truth. Maintain end-to-end data lineage from source systems through transformations, KPI definitions, dashboards and AI outputs, ensuring traceability, auditability and trusted use of BEE data.

What are we looking for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As Data Manager, you will also need following competencies:

• Stakeholder management to collaborate across and beyond BEE ensuring that the data is available and useable to deliver tailor made reporting to the different BEE departments.
• Managing complexity to create a single source of truth (One central place for all BEE data).
• Data collection & analysis to create value. You can pre-analyse data sources and deliver insights to support the business.
• Data integration and automated data ingestion from internal and external systems (via APIs, database connections, file exchanges, or other available methods).
• Python/SQL development for data extraction, transformation, and process automation.
• Data pipeline design, implementation, and automation to make data from various systems readily available for analytics.

We offer you

• The possibility to directly contribute to the sustainable growth strategy of ING Belgium, with a pivotal role in credit risk management.
• Get acquainted with complex and automated decisioning processes, applying an end-to-end bank’s perspective.
• An informal, dynamic environment with innovative colleagues supporting your endeavors.
• A progressive and agile way of working, where new ideas are valued ahead of convention.
• A well-functioning multi-cultural team with a good team spirit.

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.

Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet.

We believe in empowering the people around us and our customers to stay a step ahead.

Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.

Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact.

Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.