Customer Supply Specialist

Methanex Corporation; Waterloo; Sur place; EUR 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Insurance coverage

Meal vouchers

Short-term incentives

Transportation allowance

Flexible compensation plan

34 holidays

Résumé du poste

Methanex is seeking a Customer Supply Specialist in Waterloo, Belgium to join our global team. This role combines supply chain with customer relations and focuses on delivering reliable logistics, inventory control and service excellence.

You will coordinate deliveries, manage inventories, oversee contracts with transport partners, and forecast supply and allocation while supporting Responsible Care initiatives in our multinational environment.

Qualifications

• University degree in Business, Economics or related field or a high school diploma in Transport/Logistics Management.
• Experience in Customer Service or Supply Chain is an asset.
• Fluency in English; additional European languages are a bonus.
• Proficiency in Microsoft Office, especially Excel.
• Familiarity with ERP systems like Oracle or SAP.

Responsabilités

• Co-ordinating Deliveries and liaising with transport partners to ensure smooth operations.
• Inventory Management for Methanex and customer terminals.
• Vendor and Contract Management with truck/rail/barge partners.
• Order Management ensuring accuracy and efficiency.
• Forecasting & Allocation for supply and demand.
• Logistics & Project Support for Responsible Care initiatives.

Connaissances

Fluent English

Excellent communication

Analytical abilities

Team player

Formation

University degree in Business, Economics or related field

High school diploma in Transport or Logistics Management

Outils

Microsoft Excel

ERP systems (Oracle or SAP)

Description du poste

Searching for a challenging and rewarding role that combines supply chain with customer relations within a global company that invests in your growth and career development? Your ideal opportunity is right here.

Who are we?

We are Methanex, the world's largest manufacturer and distributor of methanol.

But what is methanol? Methanol is a chemical compound present in your everyday life, be it in your furniture, car and even solar panels. Plus, it is also an innovative, clean-burning energy solution and is used to power cars, buses, trucks and ships that transport people and goods around the world.

Our global presence means we are active in North America, Asia Pacific, Europe and Latin America. Doing business all around the world does not mean we lose sight of what is important to us: people. Our organization in medium sized regional offices allow us to work in a multicultural environment while still knowing all our employees’ name! Regarding Belgium, our offices are located in Waterloo. From there, our European team oversees the management and administration of Methanex's sales and logistics operations in Europe.

At Methanex, we hold Responsible Care in high regards. We make sure that our members feel valued and work in a safe environment and that our stakeholders are educated regarding methanol. We also have multiple initiatives linked to environment and social responsibility. If those tickle your interest, you are more than welcome to read our sustainability report and find out more!

Customer Supply Specialist sounds interesting to you, we might have the opportunity you have been looking for, as we are currently seeking our next team member!

What will you do?

As a Customer Supply Specialist, you’ll take on a dynamic role with a range of impactful responsibilities, including:

• Coordinating Deliveries: You’ll be the go-to person for organizing and managing deliveries, working closely with transportation companies, terminals, 3rd-party suppliers, and customers to ensure smooth and efficient operations, all while upholding our commitment to Responsible Care® principles.
• Inventory Management: You’ll oversee Methanex and customer terminal inventories, ensuring optimal levels and timely replenishment.
• Vendor and Contract Management: Build and maintain strong relationships with our truck, rail and barge partners, managing contracts and supplier interactions to drive successful outcomes.
• Order Management: Handle the full order process, ensuring accuracy and efficiency every step of the way.
• Forecasting & Allocation: Take charge of supply and demand forecasting, managing product allocation to meet customer needs.
• Logistics & Project Support: Collaborate with your team on logistics and Responsible Care® initiatives, contributing to important analyses and projects that drive continuous improvement.

Who are we looking for?

Your experience and hard skills

• You hold a university degree in Business, Economics or related field or a high school diploma in Transport or Logistics Management.
• Having prior experience in Customer Service or Supply Chain is an asset.
• You are fluent in English, and any additional European languages is a bonus.
• You’re proficient in Microsoft Office, especially Excel.
• Being familiar with ERP systems like Oracle or SAP is an asset
• You have excellent communication, written and verbal and relationship building skills.
• A true team player, you excel at collaborating effectively with others.
• You possess strong analytical abilities; you’re organized, proactive and adept at managing conflicting priorities.
• You remain composed and effective under pressure, maintaining high performance and making timely decisions even in challenging situations.
• Results driven and highly motivated, you take ownership of your work and remain committed to delivering high-quality service to customers and stakeholders.
• You approach challenges and disagreements constructively, negotiate with confidence and flexibility and delegate effectively to empower others and support team success.
• You are committed to continuous self-development, actively seeking opportunities to learn, grow and adapt in diverse working environments.

What do we offer?

The Methanex company culture enables people to work together towards a shared vision and a “One Team” culture. In addition, we have a multinational environment and a dynamic team which is result driven and caring. At Methanex, our goal is to grow together. We believe we all have the opportunity to impact the company for the better. Therefore, we are committed to ensuring you have the knowledge, tools, and opportunities to maximize your potential.

From internal and global trainings to individual development plan and coaching, we make sure you have the possibility to develop your skills. Through our various internal committees, we also have the opportunity to learn from each other and improve the company together.

Regarding the benefits, we offer a competitive salary package including many comprehensive insurance, meal vouchers, short term incentives and transportation costs. As you better know what you need, we have a flexible compensation plan that allows you to decide on a portion of your salary package. You also get 34 holidays throughout the year to take a well-earned rest!

At Methanex, we believe in our People and we live our core values of Trust,