Customer Solutions Specialist NL - DE

Peleman Industries, Inc.; Puurs; A distancia; EUR 50.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal vouchers

Eco vouchers

Hospitalization insurance

29 vacation days

Descripción de la vacante

Peleman Industries, Inc. is seeking an International Account Developer in Puurs. You will manage a portfolio of ~50 distributors, activating and growing partnerships from the office with a fully international scope.

You will build relationships remotely by phone and video, identify upsell opportunities, and nurture distributors to become active, growing partners. Fluency in English is required.

Formación

• Experience in inside sales, account management or partner management.
• Excellent communication via phone and video.
• Ability to upsell and cross-sell.
• Organized with multi-account follow-up.
• Fluent in English; other languages are a plus.

Responsabilidades

• Manage and grow a portfolio of ~50 existing distributors.
• Proactively reach out via phone and video to identify blockers and upsell.
• Reactivate inactive or underperforming distributors with follow-up.
• Create growth plans per distributor and track progress.
• Provide product knowledge and positioning support to distributors.
• Share market insights with sales and marketing.
• Keep CRM up to date and document pipeline signals.
• Collaborate with marketing, customer support and field teams.

Conocimientos

Inside sales

Account management

Customer success

Partner management

Strong communication (phone/video)

Commercial mindset

Portfolio management

Cultural adaptability

Herramientas

CRM

Descripción del empleo

Peleman makes unforgettable experiences tangible in a reliable, respectful and creative way. Moments that mean something to your company, your customers, yourself and your family should get the attention they deserve. Make your business a personal story, make it tangible!

Jouw rol als Customer Solutions Specialist

At Peleman, we believe that every message deserves to stand out. As a marketing-driven organization, we help brands elevate their content with premium printed presentation solutions that make an impact. Visually, tactilely, and emotionally.

To strengthen the performance of our international distribution network, we are looking for an International Account Developer in Puurs. You will focus on activating and growing a portfolio of around 50 distributors, from the office but with a fully international scope.

You are someone who builds energy through a phone call, who combines warmth with commercial instinct and who gains satisfaction from turning silent accounts into active, growing partners.

You manage a portfolio of existing distributors and help them perform better:

more product adoption: introducing partners to products they are not yet using

more repeat orders, better follow-up and stronger engagement with Peleman

you call, coach and motivate partners remotely

you turn silent accounts into active, growing accounts

You know what is happening in the field, without being in the field yourself.

At Peleman, we believe that growth starts with people. Not just any people, but the right people in the right place.

A brand is defined by the customer’s experience.
The experience is delivered by the employees

Your responsibilities

Managing and growing a portfolio of approximately 50 existing distributors

Proactively reaching out via phone and video to understand what is blocking sales growth, identify upsell opportunities and stimulate repeat orders

Reactivating inactive or underperforming distributors through targeted follow-up

Creating simple growth plans per distributor and consistently following up

Supporting distributors with product knowledge and positioning: how can they sell Peleman better to their customers?

Sharing market insights and feedback internally so that sales and marketing can act on them

Keeping the CRM up to date and accurately documenting pipeline signals

Collaborating with marketing, customer support and field colleagues to coordinate partner actions

When work and passion come together, wonderful things happen.

Your profile

You are someone who gains energy from contact and results. You enjoy getting people into motion, even if they don’t realize it yet. You are patient enough to build a relationship, but persistent enough not to sit still when there is no movement.

Experience in inside sales, account management, customer success or partner management, preferably B2B

Strong communication skills via phone and video: you know how to engage people remotely and guide them towards action

Commercial mindset: confident in upselling, cross-selling and spotting opportunities

Organized and consistent in follow-up, comfortable managing a portfolio of many accounts simultaneously

Fluent English required, other languages are a strong asset given the international context

You understand cultural nuances and adapt your approach per market

Happiness at work.

With us, it’s not just about attracting the best talent, but also about creating a pleasant atmosphere in the workplace. Personal attention and employee satisfaction are highly valued at Peleman, and you can feel that in everything we do. So if you want to work in a company where attention to the individual and a positive atmosphere are central, this is the ideal opportunity for you.

An impactful growth role with real ownership over your distributor portfolio

A collaborative international environment from our headquarters in Puurs

Training on our product portfolio and sales approach

A market-competitive fixed salary with an uncapped variable component

Meal vouchers, eco vouchers, hospitalization insurance and 29 vacation days

A sustainable company that generates 99% of its own energy