Customer Service & Field Operations Coordinator

I00938 GE Healthcare BV; Diegem; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

I00938 GE Healthcare BV in Diegem, Belgium is seeking a dedicated Service Coordinator to oversee customer service operations. You will coordinate parts ordering, handle customer inquiries, and act as a liaison among various stakeholders ensuring service excellence.

The ideal candidate will have strong communication and organizational skills, be fluent in Dutch and French, and possess a proactive approach to work. Previous experience in customer service is a plus, with no relocation assistance provided.

Qualifications

• Computer skills to include Word & Excel.
• Ability to work independently with minimum direction.
• Fluent in Dutch and French, with English fluency preferred.
• Experience in service operations or customer support is a plus.

Responsabilités

• Schedule and follow up on PM and FMI activities.
• Coordinate parts ordering for FSEs.
• Log incoming customer calls in SMax.
• Act as liaison between stakeholders.
• Ensure timely follow‑up on service requests.

Connaissances

Knowledge of parts ordering system

Effective communication skills

Fluent in Dutch and French

Strong organizational skills

Proficiency in Word & Excel

Ability to manage multiple priorities

Outils

Salesforce

Description du poste

I00938 GE Healthcare BV in Diegem, Belgium is seeking a dedicated Service Coordinator to oversee customer service operations. You will coordinate parts ordering, handle customer inquiries, and act as a liaison among various stakeholders ensuring service excellence.

The ideal candidate will have strong communication and organizational skills, be fluent in Dutch and French, and possess a proactive approach to work. Previous experience in customer service is a plus, with no relocation assistance provided.