Contract Logistics Operations Manager

Kuehne+Nagel; Hermal; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Company car

Bonus

Opportunities for further development

Résumé du poste

Kuehne+Nagel is seeking an Operations Manager for their site in Liège, Belgium. This challenging position requires strong operational leadership within contract logistics, continuous improvement mindset, and proficiency in French and English. Responsibilities include driving performance metrics, coaching team members, and managing customer relationships through KPI presentations.

The ideal candidate will hold a Bachelor’s degree with at least 4 years in a managerial operational role, demonstrating a resilient attitude and strong analytical skills.

Qualifications

• At least 4 years of experience in a managerial operational role ideally within Contract Logistics and/or Healthcare.
• Strong commitment to customer satisfaction and quality excellence.
• Ability to thrive under pressure and maintain focus in high-stress environments.

Responsabilités

• Drive performance across safety, quality, cost, delivery, people, and environment.
• Lead continuous improvement initiatives across all areas.
• Prepare and lead customer meetings, presenting KPIs.

Connaissances

Strong operational leadership

Analytical mindset

Proficient in French

Proficient in English

Team coaching

Negotiation skills

Six Sigma Yellow Belt

Formation

Bachelor’s degree or equivalent

Outils

MS Office

Excel

PowerPoint

Description du poste

It's more than a job

We’re hiring an Operations Manager for our site in Liège, Belgium. If you have strong operational leadership experience, speak French and English, and excel in continuous improvement – with pharma or healthcare logistics as a plus – this role could be a great fit.

You will be driving performance across safety, quality, cost, delivery, people, and environment. You’ll lead continuous improvement, develop your team, and turn strategy into daily action while building strong customer relationships through well-prepared KPI meetings.

How you create impact

• Ensure all activities align with SQCDPE objectives: safety, quality, cost, delivery, people, and environment
• Drive continuous improvement initiatives across all SQCDPE dimensions
• Support the ongoing development of team members, enabling them to actively contribute to performance and process enhancements
• Develop, implement, and adapt the tactical and operational plan in line with long‑term strategic goals, translating strategy into daily execution
• Prepare and lead customer meetings, presenting KPIs and identifying actionable insights
• Understand customer priorities and translate them into internal improvement proposals that strengthen satisfaction and engagement

What we would like you to bring

• Bachelor’s degree or equivalent, with at least 4 years of experience in a managerial operational role ideally within Contract Logistics and/or Healthcare
• Strong analytical mindset, results‑driven, and committed to customer satisfaction and quality excellence
• Skilled communicator and team coach, with solid negotiation abilities and the diplomacy to build consensus across teams and stakeholders
• Resilient and positive attitude, able to thrive under pressure and maintain focus in high‑stress environments
• Six Sigma Yellow Belt certification (or strong willingness to obtain it); familiarity with tools such as 5S, fishbone diagrams, and process mapping is highly valued
• Excellent verbal and written proficiency in French and English
• Advanced proficiency in MS Office, especially Excel and PowerPoint

What's in it for you

We offer a challenging position within a fast‑developing Contract Logistics environment with a competitive salary, company car, bonus and opportunities for further development within the Kuehne + Nagel Group.