Communication Officer

onetowin data services; Antwerpen; Sur place; EUR 40 000 - 50 000; Plein temps

Résumé du poste

A leading data services company in Antwerp is looking for a Communication Officer to create engaging customer content across various platforms including web, email, and SMS. The ideal candidate must possess strong writing skills in Dutch, English, and French, and have an affinity for visual communication. This role requires collaboration with designers and developers, along with the ability to manage content effectively. Join a dynamic team that thrives on creativity and communication.

Qualifications

• Strong copywriting skills in Dutch.
• Ability to work independently and collaboratively.
• Comfortable in fast-paced, changing environments.

Responsabilités

• Write and edit customer-facing content for various platforms.
• Collaborate with designers and developers.
• Validate translated content for quality.

Connaissances

Fluent Dutch writing skills

Full professional proficiency in English

Full professional proficiency in French

Strong content creation abilities

Basic understanding of digital content flows

Collaborative mindset

Formation

Bachelor’s degree in communication or related field

Outils

InDesign

Photoshop

Content Management Systems

Description du poste

We’re looking for a Communication Officer who loves language and visuals, and knows how to turn complex information into clear, engaging customer communication. You’ll be part of a team that creates content for the company's residential and SOHO customers—ranging from web pages and support articles to emails, SMS, ...

Responsibilities

• Write and edit customer-facing content for web, email, SMS, apps, and support pages
• Collaborate with designers, UX experts, and developers to create cohesive digital experiences
• Ensure content aligns with the company's tone of voice, branding, and terminology
• Validate translated content for quality and accuracy
• Use CMS tools (i.e. AEM) to publish and manage content
• Participate in workshops and feedback sessions
• Create content that drives customer action and supports digital flows
• Contribute to visual and multimedia content (e.g., videos, visuals)

Requirements & Qualifications

• Bachelor’s degree in communication or related field
• Strong copywriting skills in Dutch
• Full professional proficiency in English and French
• Affinity with visual communication and digital content
• Comfortable working in a fast-paced, changing environment
• Ability to work both independently and collaboratively

Must Have Skills

• Fluent Dutch writing skills
• Full professional proficiency in English and French
• Strong content creation and copywriting abilities
• Basic understanding of digital content flows and web publishing
• Ability to assess and validate translated content
• Collaborative mindset and proactive communication
• Structured and deadline-driven approach
• Comfortable with feedback and iteration

Nice To Have Skills

• Knowledge of InDesign, Photoshop, or other visual tools
• Experience with content management systems (CMS)
• Ability to develop copy/content guidelines