Cloud Center Lead

Atos; Brussel Hoofdstad; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Atos in Brussels is seeking a Cloud Competence Center Lead to design and oversee the target operating model for Eurocontrol's Azure Platform, coordinating with stakeholders to align deliverables and timelines.

You will build an observability platform, integrate AI to automate issue detection and resolution, and lead the operations team in a multinational environment with a focus on quality and collaboration.

Qualifications

• CXO-level stakeholder management experience
• Strong emotional intelligence for people management
• Ability to deliver consultancy services aligned with customer objectives
• Ability to distill complex ideas into simple concepts

Responsabilités

• Design and oversee the target operating model for Eurocontrol's Azure Platform
• Coordinate with stakeholders to set deliverable timelines
• Design an observability platform to detect issues early
• Integrate AI tools to automate issue detection and resolution
• Lead day-to-day operations: workload management, QA, documentation
• Triage incoming work requests and re-direct to engineering teams

Connaissances

Stakeholder management

Emotional intelligence

Consultancy services

Distill complex ideas

Formation

Master's degree

Outils

Azure

Azure DevOps

Terraform

bash

PowerShell

Description du poste

Cloud Competence Center Lead

Airspace Industry

B2B contract

Brussels-Hybrid

As Cloud Competence Center Lead you will:

• Design and oversee the implementation of the target operating model for Eurocontrol's Azure Platform.
• Work with the key stakeholders to agree on the timelines of deliverables.
• Design an observability platform to identify issues before they are reported
• Integrate AI tools into day-to-day operations to automate detection of issues and their resolutions where possible
• Run the operations team from a day-to-day perspective - workload management, QA, documentation
• Triage incoming work requests and re-direct engineer work to the engineering teams.

Must have Skills (Demonstrable experience required):

• Ability to manage stakeholders at a CXO level.
• Emotional Intelligence required to deal with people and influence them
• Ability to deliver consultancy services - understand customer's needs and objectives, distil the right ideas and forge them into the Operations Architecture.
• Demonstrable ability to distil complex ideas into simple concepts which can presented and conveyed convincingly

Must have Required Qualification:

• Good understanding of the technical stack - Azure, Azure DevOps, Terraform, bash, PowerShell.
• Excellent, hands‑on knowledge and experience in setting up ITIL driven support and maintenance delivery in large organizations;
• Excellent knowledge of standards such as ITIL, ITSM (must have);
• Ability to cope with complexity of the AS-IS operations environment and propose new solutions aligned to the views of the stakeholders;
• Experience in IT Operations (support and maintenance of systems);
• Experience in process mapping standards such as UML and BPMN;
• Experience in mapping business strategy to information strategy;
• Communication: Adapts communication to different situations and audiences;
• Strategic focus: Aligns action to strategy;
• Analytical skills: Applies methodical approach to complex information;
• Problem Solving: Anticipates and solves business issues;
• Customer focus: Adapts services to respond to customer needs;
• Ability to work in a multinational and multicultural environment;
• Professional conduct in line with the corporate behaviors, i.e., result-driven, readiness to change, customer focus, integrity and team-player approach;

Desirable:

Completed university studies of 4 years Master's degree in a relevant domain (e.g., Computer Science, Information Technology)