Client-Facing Systems Engineer: Maintenance & Projects

Teintechnology; Brussel Hoofdstad; Sur place; EUR 48 000 - 64 000; Plein temps

Description du poste

Working within the Operations Department, you’ll oversee preventive and corrective maintenance for different products and solutions installed at client sites. Whenever an issue arises, you’ll get to analyze the problem and come up with the best solution to resolve the issue.

Alongside your maintenance tasks, you’ll get to work closely with our Project Engineers. You’ll take part in the implementation of new installations at clients, and you’ll get trained in diverse new technologies.

What you’ll do...

Maintenance:

• You’ll get to carry out preventive visits for maintenance contracts
• You’ll update site documentation after each intervention (software release, installed base, etc.)
• You’ll get to take part in setting up tests required for demos, exhibition and/or product validation
• You’ll keep our internal tools up to date, e.g. asset management and monitoring tool
• You’ll be executing first- and second- line corrective maintenance on different products/technologies, as part of a 24H/7D rotation

Project Based:

• Implementation and installing projects:
  • You’ll get to prepare future installations in a lab environment
  • You’ll install and commission the solution at the client’s site
  • You’ll get to give training sessions to Users and Administrators
  • You’ll be documenting installations (As-built) and creating user manuals
• You’ll be clients technical go-to person, listening to them, empathizing and communicating with them regarding their wishes and requirements and reporting back to your colleagues

What we’re looking for...

Education, Knowledge & Work Experience

• Bachelor degree in Electronics/ICT and 3 to 5 years of relevant experience

Skills

• Are you fluent in Dutch and/or French and good in English?
• Do you have a way with words, spoken and on paper?
• Are you like a fish in water with clients, being their technical contact person?
• Do you have a good grasp of virtualization (VMware, Nutanix)?
• Do you know your way around Networking (CISCO CCNA)?
• Do Windows server environments and Linux systems hold no secrets for you?
• Do you have an analytical brain? Are you well organized, dynamic, flexible and keen to learn?
• Do you thrive on turning problems into solutions?
• Do you have relevant experience in control rooms (video surveillance, automatization, telecommunication, access control, voice recording)? Not a must, but it’s a plus!

What we have to offer

Come work with the latest innovative tech solutions and build mission-critical environments that are second to none.

You’ll be welcomed into a very dynamic, family-owned company, where every employee counts and is appraised for his or her qualities. The work environment at Tein Technology is one of responsibilities, challenges, openness, and collaboration – all in a modern office at the heart of Brussels.

Come to work happy, thanks to a corporate culture built on understanding and recognition, with approachable management that listens to your needs and ideas. Oh, and of course there’s time for fun as well!

To top it all off, there’s an attractive salary package waiting for you, with interesting extralegal benefits such as: