Client-Facing Project & Account Lead

iO; Antwerpen; On-site; EUR 55,000 - 75,000; Full time

Job summary

iO in Antwerp, Belgium, seeks a Project/Account Manager to act as the central link with the client for one Business Unit. You translate daily briefings into clear action, plan with the team, and ensure on-time, on-budget delivery of projects and campaigns.

You build lasting client relationships, ask the right questions, and become a proactive sparring partner for strategic decision-making. You will own both account management and project delivery, coordinating budgets, quotations, and invoicing

Qualifications

• Minimum 3 years of experience in account management, project management or campaign coordination.
• Structured, efficient and results-driven with strong admin skills.
• English fluency required; Dutch or French required, mastering both is a plus.
• Experience leading cross-disciplinary teams and managing budgets/timelines.
• Experience in an agency with a strong digital DNA is a strong plus.
• Experience in regulated environments (e.g., healthcare or pharma) is a plus.

Responsibilities

• Own client relationship and day-to-day contact for your Business Unit.
• Lead medium and large projects and campaigns from planning to delivery.
• Prepare quotations and defend budgets with clear rationale.
• Coordinate cross-disciplinary teams and ensure timely, high-quality output.
• Contribute to yearly account plans and participate in strategic client meetings.

Skills

Account management

Project management

Team collaboration

Multitasking

English proficiency

Dutch or French

Job description

iO in Antwerp, Belgium, seeks a Project/Account Manager to act as the central link with the client for one Business Unit. You translate daily briefings into clear action, plan with the team, and ensure on-time, on-budget delivery of projects and campaigns.

You build lasting client relationships, ask the right questions, and become a proactive sparring partner for strategic decision-making. You will own both account management and project delivery, coordinating budgets, quotations, and invoicing