Business Services Project Manager for Procurement

NCIM; Brussel Hoofdstad; On-site; EUR 90,000 - 120,000; Full time

Job summary

NCIM is seeking a senior Programme/Project Manager to lead NATO procurement transformation initiatives in Brussels. You will oversee ERP implementations, cloud-enabled procurement solutions, and enterprise harmonisation efforts, engaging with senior stakeholders across international organisations.

The role requires extensive experience in procurement, digital transformation, and security clearance, with occasional travel to NATO meetings and compliance with NATO procedures.

Qualifications

• 8+ years in digital transformation within procurement.
• Experience leading procurement transformation and ERP implementations.
• Cloud-enabled solutions and data platforms experience.
• Proven ability to work with multi-stakeholder environments.
• Strong English communication and ability to influence senior stakeholders.
• Valid NATO SECRET security clearance.

Responsibilities

• Lead and manage procurement transformation projects within NATO's procurement domain.
• Coordinate the procurement stream of NATO's Business Services Transformation programme.
• Lead the Enterprise Procurement Process Harmonisation exercise with planning and facilitation.
• Engage with stakeholders across NATO including Procurement, Legal, Finance and HR.
• Identify dependencies with ERP, cloud migration, and data platforms.
• Maintain project documentation and risk/issue registers.
• Prepare briefing materials for senior decision-making on transformation and cloud/ERP initiatives.
• Provide advisory support on procurement business services, ERP implementation and cloud-enabled solutions.
• Ensure deliverables meet quality and acceptance criteria and milestones.
• Comply with NATO security protocols and data protection guidelines.
• Report to the CDT Team Lead and undertake limited travel to NATO bodies when required.

Skills

Digital transformation

Procurement domain expertise

Programme and project management

Stakeholder engagement

English communication skills

Security clearance

Job description

Duties

• Lead and manage business services projects and programmes within NATO's Procurement domain, ensuring delivery within agreed scope, timelines and budgetary constraints.

• Coordinate the Procurement stream of NATO's Business Services Transformation programme, ensuring alignment across enterprise-wide initiatives.

• Lead the Enterprise Procurement Process Harmonisation exercise, including planning, stakeholder engagement, coordination and facilitation of working sessions.

• Engage and collaborate with stakeholders across NATO entities, including Procurement, Legal, Finance, HR and other relevant business functions.

• Identify, monitor and manage dependencies between Procurement transformation activities and related initiatives, including ERP implementation, cloud migration, data platforms and other enterprise business services.

• Maintain project documentation, plans, risk and issue registers, and other relevant project management artefacts.

• Identify project risks and issues, develop mitigation measures and support their resolution.

• Prepare briefing materials, options analyses and recommendations to support senior-level decision-making on Procurement transformation, process harmonisation and Procurement cloud/ERP initiatives.

• Provide subject matter expertise and advisory support on Procurement business services, ERP implementation and cloud-enabled Procurement solutions.

• Advise on market developments, industry best practices and lessons learned from large-scale Procurement transformation, ERP implementation and cloud-based programmes.

• Support alignment between Procurement business requirements, enterprise architecture, cloud adoption, data management and NATO's wider digital transformation objectives.

• Review Procurement-related project documentation, process materials, solution approaches and delivery artefacts, providing recommendations to improve quality, consistency and delivery confidence.

• Support stakeholder engagement across NATO entities to ensure transformation activities reflect operational requirements, enterprise priorities and agreed harmonisation objectives.

• Ensure deliverables meet agreed quality and acceptance criteria, project milestones are achieved on time, and documentation and knowledge transfer are completed.

• Comply with NATO security protocols, data protection guidelines and applicable operational procedures.

• Report to the assigned CDT Team Lead and undertake limited travel to NATO bodies and committee meetings in NATO countries when required.

Requirements

Mandatory

• Minimum 8 years of relevant experience in digital transformation, specifically within Business Services, with significant experience in the Procurement domain.

• Proven experience leading Procurement transformation, ERP implementation and business services projects in large international organisations.

• Experience with transformation initiatives involving cloud-enabled solutions, data platforms and enterprise-wide process harmonisation.

• Demonstrated experience in Procurement process design, process harmonisation and business transformation.

• Proven programme and project management experience, preferably in complex, multi-stakeholder environments.

• Strong ability to engage, manage and influence senior executive stakeholders.

• Excellent written and verbal English communication skills, including the ability to prepare written materials and present complex concepts clearly and concisely.

• Valid NATO SECRET security clearance before being considered for the position.

Desirable

• Experience working within NATO and knowledge of relevant NATO policies.

• Familiarity with market solutions in Procurement, ERP and enterprise business services.

• Experience with commercial cloud provider platforms and/or on-premises cloud platforms.

• Project or programme management certification, such as PRINCE2, PMP or equivalent.

• Experience navigating complex multinational environments, including NATO or military contexts.

• Understanding of Enterprise Architecture frameworks, such as TOGAF.

• Knowledge of IT governance frameworks, such as COBIT, and service management practices, such as ITIL.