Business Area Manager – Real Time Operations

Ypto; Brussel Hoofdstad; Híbrido; EUR 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

35 days annual leave

Mobility package including company car

Competitive salary and bonus

Comprehensive insurance and pension

Descripción de la vacante

SNCB, in partnership with Ypto, seeks a Business Area Manager for Real Time Operations to lead a portfolio of critical train-operations applications. You will drive delivery, strategy, and transformation initiatives while balancing stability with innovation.

You will manage a €10 million budget, coordinate with senior stakeholders, and guide a team of leads and delivery professionals to ensure high performance and continuous improvement.

Formación

• Master's degree or equivalent experience.
• 8+ years of relevant IT experience.
• Experience managing team leads and multidisciplinary teams with strong coaching skills.
• Proven project management, portfolio and delivery management experience.
• Strong CAPEX/OPEX budget management experience including budgeting, forecasting and long-term planning.

Responsabilidades

• Lead and coach Business Area Leads and Team Leads within the domain; supervise project delivery and ensure high performance of the organization.
• Define and steer the strategic roadmap of the domain aligned with business priorities and ensure successful delivery of projects and services.
• Manage a consolidated budget of approximately €10 million across CAPEX and OPEX; allocate resources and monitor financial performance; manage risks and opportunities.
• Ensure availability, quality and performance of mission-critical applications and services; promote best practices in delivery and governance.
• Act as trusted partner for senior stakeholders and represent the domain in governance bodies and management forums.

Conocimientos

Management of multidisciplinary teams

Project management

Budget management (CAPEX/OPEX)

Strategic roadmap planning

Stakeholder engagement

English fluency

Dutch or French knowledge

Educación

Master's degree or equivalent experience

Descripción del empleo

Business Area Manager - Real Time Operations

How do you help make a difference?

As a Business Area Manager – Real Time Operations, you lead a portfolio of mission‑critical applications that enable train operations, traffic management, incident management, security management and real‑time decision making. You contribute to the operational heart of the Belgian railway system by ensuring the reliability, availability, quality and performance of existing services while driving the digital transformation of operational processes. You are responsible for the overall performance of your domain across strategy, delivery, budget, people management and stakeholder engagement, and you manage a group of Business Areas and multidisciplinary delivery teams of about 60 people.

What is your role at SNCB?

As a Business Area Manager – Real Time Operations, you will take on the following responsibilities:

You lead, coach and support Business Area Leads and Team Leads within your domain; lead the Project Management Chapter to ensure OTOBOS project delivery; build a high‑performing and collaborative organization; foster employee engagement, talent development and knowledge sharing; and drive a culture of accountability, continuous improvement and customer focus.

You define and steer the strategic roadmap of your domain in alignment with business priorities; ensure successful delivery of projects, products and services across the portfolio; and balance operational stability with innovation and transformation initiatives.

You manage a consolidated budget of approximately €10 million across CAPEX and OPEX; ensure the efficient allocation of financial and human resources; monitor financial performance; actively manage risks and opportunities; and support budget preparation, forecasting and long‑term planning activities.

You guarantee the availability, quality and performance of business‑critical applications and services, and promote best practices in delivery, service management and governance.

You act as a trusted partner for senior business stakeholders; support strategic decision‑making by providing clear insights and recommendations; and represent the domain in governance bodies, steering committees and management forums.

You identify, assess and mitigate risks across the portfolio; ensure transparency regarding delivery performance, budget, capacity and operational challenges; and contribute to strategic planning and organizational decision‑making.

Requirements

Why is this job a good fit for you?

You hold a Master's degree or equivalent experience and have at least 8 years of relevant IT experience.

You have proven experience managing teamleads and multidisciplinary teams, with strong coaching skills that foster engagement, talent development and knowledge sharing.

You bring proven project management experience, strong portfolio and delivery management experience, and solid knowledge of project, product and service management practices.

You have strong CAPEX/OPEX budget management experience and expertise in financial and workforce allocation, financial monitoring, budgeting, forecasting and long‑term planning.

It is a plus if you have managed application and product portfolios supporting train operations, traffic, incident and security management, and real‑time decision making in business‑critical or operational environments.

You define and steer actionable strategic roadmaps and delivery plans aligned with business priorities and operational needs, balancing stability with innovation and transformation.

You combine strong analytical and decision‑making skills with the ability to manage complexity and competing priorities.

You build trust and influence across operational teams and senior executives, with clear communication and strong stakeholder management, negotiation and conflict‑resolution skills.

You lead change and continuous improvement, fostering accountability, collaboration and customer focus.

You are fluent in English and Dutch or French, and understand the other national language.

Everyone is unique. That's why we believe it’s important that you can be yourself — it makes SNCB stronger. We therefore place great value on diversity and inclusion.

What can you expect from us?

Choosing Ypto at SNCB means choosing to contribute to the digital transformation of the Belgian railways. You will have a job with social impact and ample opportunity to make your own contribution. Alongside a healthy work‑life balance and a competitive salary, we offer:

Hybrid working, with a balanced weekly mix of office and remote work, combined with flexible hours.

35 days of annual leave.

A mobility package with a company car (also available via our mobility plan) or alternative mobility choices, complemented by a public transport season ticket.

A target bonus.

A comprehensive insurance package, with hospitalisation and dental care for the whole family.

Coverage of outpatient medical costs.

Group insurance, including a supplementary pension (cafeteria plan).

Net allowances for hybrid working and an internet allowance.

Where will you be working?

You will work near Brussels‑South station and join the Transport Operations Solutions team.

What’s next?

We take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.

We invite you for a first (online) HR interview where you can demonstrate your motivation, experience and expectations. In preparation, we will ask you to complete an online personality questionnaire.

If the first interview is positive, we invite you for a second technical interview in Brussels. This interview will be with the team, where we’ll discuss the role and how your skills align with the team’s needs.

If everything goes well, we will make you a contract offer.

We reserve the right to adjust or pause this procedure if necessary. Our recruitment team will select the profiles that best match the job requirements to ensure an optimal fit.

At Ypto, you never stand still. Every day is different and offers the opportunity to be challenged to innovate in order to find the best solution for our customer.

Social impact

Through your work, you contribute to the future of Belgian railways and have a tangible impact on millions of people.

Growth opportunities

Initiative, trust and self‑management are key. You will have the support of your colleagues to develop and the opportunity to grow.

Application procedure

Did you apply for a position at Ypto? Or are you curious about how our application procedure works? We follow the four steps below each time. Depending on the position, an additional interview or assessment may be required.

CV screening

We take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.

Reference analysis

Finally, we contact the references you will have provided. This way, we can make you out better.

We have a match: welcome to Ypto

Have you been selected? If so, we will be happy to draw up an attractive proposal and welcome you to our organisation.

Would you like to work with us on the future of SNCB but cannot immediately find the right vacancy? Then feel free to submit a spontaneous application. Who knows, you might soon be part of our team!