Business Analist – Digitaal Transformeren & Logistiek Impact

Square City; Antwerpen; On-site; EUR 45,000 - 65,000; Full time

Job summary

Square City in Antwerp is seeking a Business Analyst to strengthen operational continuity and digital readiness within a dynamic logistics environment. You will manage mission-critical tools such as TMS/FMS to keep operations stable and integrated, while driving system improvements and end-to-end process reliability.

You will support operational questions and incidents, lead project starts, and collect data through interviews and observations.

Qualifications

• Bachelor in IT, process management, business administration, logistics, or related field.
• At least 2 years of relevant experience in a role combining analysis, support, and implementation.
• Fluent in Dutch and English.
• Hands-on mentality with strong communication and collaborative style.
• Baseline IT concepts; knowledge of SQL is a plus.

Responsibilities

• Manage and maintain mission-critical tools (e.g., TMS/FMS) to ensure smooth, stable operations.
• Deliver system improvements and integrations (internal and external) and ensure reliable end-to-end flow.
• Support operational inquiries and incidents, keeping priorities and follow-up in view.
• Guide project implementations and onboarding of new activities from preparation to go-live.
• Collect and analyze information via interviews and on-site observations with staff and managers.
• Create workflows, specifications, test scenarios, and end-user documentation, ensuring clarity and transferability.
• Train and support end users to ensure tools and processes are used effectively.
• Collaborate with internal stakeholders and external partners to implement sustainable solutions.

Skills

Analytical thinking

Communication skills

Dutch language

English language

Hands-on mentality

Stakeholder collaboration

Education

Bachelor's degree in IT / related field

Tools

SQL

Job description

Square City in Antwerp is seeking a Business Analyst to strengthen operational continuity and digital readiness within a dynamic logistics environment. You will manage mission-critical tools such as TMS/FMS to keep operations stable and integrated, while driving system improvements and end-to-end process reliability.

You will support operational questions and incidents, lead project starts, and collect data through interviews and observations.