AI-Driven Service Operations Consultant

McKinsey & Company; Brussel; Hybrid; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Mentorship

Global exposure

Structured training

Job summary

McKinsey & Company seeks high-potential professionals for its two-year Operations Excellence Program (OEP) in Europe. You will work on client engagements as a consultant, solving problems from hypotheses to actionable recommendations with on‑the‑job coaching.

You’ll specialize in six areas—manufacturing, product development, purchasing, service operations, supply chain, and capital excellence—while applying analytics, GenAI, intelligent automation, and agile methods to transform end‑to‑end

Qualifications

• Master's degree with outstanding academic performance.
• Experience or strong interest in AI-powered service innovation and GenAI.
• Proven leadership and willingness to relocate for European assignments.
• Excellent analytical and communication skills in English.

Responsibilities

• Work on client engagements as a consultant in the OEP.
• Identify issues, form hypotheses, design analyses, and deliver recommendations.
• Benefit from on-the-job coaching and a structured capability-building program.

Skills

AI-powered service

Leadership

Mobility for Europe

Analytical skills

English communication

Team collaboration

Education

Master's degree

Job description

McKinsey & Company seeks high-potential professionals for its two-year Operations Excellence Program (OEP) in Europe. You will work on client engagements as a consultant, solving problems from hypotheses to actionable recommendations with on‑the‑job coaching.

You’ll specialize in six areas—manufacturing, product development, purchasing, service operations, supply chain, and capital excellence—while applying analytics, GenAI, intelligent automation, and agile methods to transform end‑to‑end