AI-Driven Functional Solutions Consultant

Accenture Belgium; Brussel; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

13th month + holiday allowance

Laptop and smartphone

Hospitalization insurance

Bonus program

Training & learning opportunities

Green mobility program

Flexrewards

Discount program

Employee shares purchase plan

Eco-cheques

Job summary

Accenture Belgium is seeking a Functional Solution Expert to connect business ambition with technology execution, translating complex needs into clear functional designs and solution options. You will work with business stakeholders and IT teams to shape customer-centric solutions that deliver measurable impact, and you will champion AI initiatives and ongoing capability building within the team.

The role offers opportunities to contribute to transformation programmes and to grow in a global,

Qualifications

• Minimum 3–5 years of relevant experience in consulting, digital delivery or functional roles bridging business and technology.
• Experience with digital transformation programmes or customer experience initiatives.
• Strong background in functional analysis, process design, customer journeys and current- or future-state assessments.
• Ability to lead a functional workstream within a broader project scope.
• Comfortable working with customer and digital customer experience technologies.
• Curiosity and affinity with emerging technologies, including AI and agentic AI.
• Fluent in English, with professional proficiency in Dutch or French.

Responsibilities

• Translate business needs into clear functional designs and solution options.
• Collaborate with business stakeholders and technical teams to shape customer-centric solutions.
• Act as a trusted functional advisor throughout the delivery lifecycle.
• Support go-lives and enable user adoption.
• Stay curious about emerging trends and contribute to knowledge sharing within the team.

Skills

Consulting

Digital delivery

Functional analysis

Stakeholder management

AI interest

Communication

Education

Master’s degree in Business, Economics, Engineering or equivalent

MBA

Bachelor's degree

Tools

Adobe

Salesforce

Job description

Accenture Belgium is seeking a Functional Solution Expert to connect business ambition with technology execution, translating complex needs into clear functional designs and solution options. You will work with business stakeholders and IT teams to shape customer-centric solutions that deliver measurable impact, and you will champion AI initiatives and ongoing capability building within the team.

The role offers opportunities to contribute to transformation programmes and to grow in a global,