Zoo Cleaning & Facilities Attendant - Guest Experience

Australia Zoo; Queensland; On-site; AUD 30,000 - 41,000; Full time

Job summary

Australia Zoo is seeking a Cleaning Services Attendant to support our facilities, ensuring cleaning tasks beyond daily duties are completed to a high standard. This role links the overall cleanliness with the guest experience across the zoo each day.

You will demonstrate meticulous attention to detail, identify cleanliness concerns, and elevate areas needing attention by coordinating with the relevant teams. A current driver's license and weekend availability are essential.

Qualifications

• Demonstrated high attention to detail.
• Ability to identify cleanliness concerns and problem solve.
• Willingness to work with multiple teams and departments.

Responsibilities

• Utilising equipment such as pressure washers, blowers, vacuums, mops on a regular basis.
• Liaising with HODs and Supervisors to communicate planned cleaning areas.
• Prioritise cleaning tasks by urgency and risk to guests, staff and animals.
• Maintain CCTV cameras and devices free of marks, dust or debris.
• Maintain cleanliness of gates, fences and signage around the Zoo.
• Clean pathways, access areas, service roads and main buildings.
• General cleaning of office areas as required.
• Waste disposal and litter removal.
• Safe use of chemicals per Safety Data Sheets with department standards.
• Maintain cleaning equipment and report servicing needs.
• Guest relations and customer service, providing directions/information to guests.
• Work within WHS guidelines for security and safety of all.

Skills

Attention to detail

Problem solving

Customer service

Communication with staff

Job description

Australia Zoo is seeking a Cleaning Services Attendant to support our facilities, ensuring cleaning tasks beyond daily duties are completed to a high standard. This role links the overall cleanliness with the guest experience across the zoo each day.

You will demonstrate meticulous attention to detail, identify cleanliness concerns, and elevate areas needing attention by coordinating with the relevant teams. A current driver's license and weekend availability are essential.