Youth Support Worker

APM Employment Services; Ryde; Presencial; AUD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary + Super + Achievement In_5

Induction & training

Nationally accredited training

Career development pathways

Discounted health insurance

Additional leave

Employee Wellbeing Program

Descripción de la vacante

APM Employment Services in Ryde, NSW, is seeking a Youth Support Worker to guide participants toward sustainable education and employment outcomes. This full-time role focuses on delivering case management, building relationships with participants and employers, and effectively marketing clients to employment opportunities.

You will work in a productive, collaborative team environment with a strong service ethos and opportunities for career development, training and health benefits.

Formación

• Experience delivering case management with a focus on individual goals and barriers to employment.
• Ability to build relationships with participants, employers and community stakeholders.
• Proven ability to market clients to match with employment opportunities.
• Track record of achieving KPI targets in a results-driven environment.

Responsabilidades

• Deliver high-quality case management with a focus on individual goals and barriers to employment.
• Build strong relationships with participants, employers, and community stakeholders.
• Market clients effectively to match them with suitable employment opportunities.
• Drive performance through KPI achievement, ensuring targets are met and exceeded.
• Collaborate with your team to share insights, celebrate wins, and support each other to achieve great outcomes.

Conocimientos

Case management

Relationship building

Employer engagement

Customer service

Team collaboration

Descripción del empleo

More than just a job! It’s a chance to be part of a team that’s changing lives. If you’re ready to bring your energy, empathy, and expertise to a role that matters, we’d love to hear from you.

APM continues its impactful work through the Transition to Work contract, and we’re now seeking passionate individuals to join our Ryde, NSW team.

As a Youth Support Worker, you’ll play a pivotal role in guiding participants toward sustainable education and employment outcomes.

Key Responsibilities:

In this dynamic and purpose-driven role, you’ll:

• Deliver high-quality case management with a focus on individual goals and barriers to employment


• Build strong relationships with participants, employers, and community stakeholders


• Market clients effectively to match them with suitable employment opportunities


• Drive performance through KPI achievement, ensuring targets are met and exceeded


• Collaborate with your team to share insights, celebrate wins, and support each other to achieve great outcomes and drive performance

Who You Are:

You thrive in a productive, collaborative environment and bring:

• A passion for helping others and delivering exceptional customer service


• Proven experience working to KPIs in a results-driven environment


• Confidence in engaging with employers and promoting candidate strengths


• A proactive mindset and willingness to step up and take responsibility


• Strong interpersonal skills and a genuine desire to make a difference

Am I Suited?

We welcome applicants from a variety of backgrounds including Youth & Family Services, Community Services, Employment Services, Hospitality, Retail, Sales and more. If you’re driven to support young people and want to grow your career in a supportive, high-performing team, we’ll help you build the skills and confidence to thrive.

What’s in It for You?

As part of the APM team, you’ll enjoy:

• Base salary + Super + Achievement Incentives


• Supportive and interactive induction & training


• Opportunity to complete a nationally accredited training course in Employment Services


• Genuine career development pathways


• Discounted health insurance


• Ability to purchase additional leave


• Employee Wellbeing Program and more!

To Be Considered, You’ll Need:

• Eligibility to work in Australia


• A current driver’s licence and a comprehensively insured vehicle is essential


• Willingness to complete a Criminal History Check


• Ability to pass a Working with Children Check


• Availability to work full-time Monday to Friday (8:30am–5:00pm)

Why APM?

As part of the APM group, you have the opportunity to grow your career in Human Services across multiple global brands and geographies. A diverse team of over 16,000 people across 11 countries with a shared purpose – to enable better lives for our employees and the communities we work in. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing and increased social participation.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability

At APM, you’ll find:

• A meaningful career with global opportunities