Iea Employment Consultant - Coffs Harbour

Apm Employment Services; Coffs Harbour; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Performance incentives

Training & development

Inclusive team environment

Milestone rewards

Employee wellbeing program

Annual leave

Parental leave

Certificate IV funding (eligibility)

Job summary

APM Employment Services in Coffs Harbour, NSW is seeking an Employment Consultant to support people with disability into meaningful work. This role blends people support with sales, relationship building and administration to create sustainable employment outcomes.

You will help participants become job-ready, actively market candidates to employers, build local employer networks and drive placements while meeting KPIs. Full-time, Monday–Friday, on-site in NSW.

Qualifications

• Experience in supporting people with barriers to employment.
• Strong communication and relationship-building skills.
• Ability to balance client support with employer engagement.

Responsibilities

• Build strong relationships with participants to understand employment goals.
• Coach participants to be job-ready and interview confident.
• Assist with resumes, interview prep, and job search strategies.
• Drive employment outcomes by advocating for participants with employers.
• Generate new opportunities through employer visits and cold outreach.
• Maintain a strong pipeline of employer partners for placements.
• Negotiate job trials and wage subsidies where appropriate.
• Track progress and ensure compliance with program requirements.

Skills

People support

Sales

Relationship building

Administration

Employer engagement

Communication

Job description

Job Description

Make a real impact – create opportunities and change lives!!!

Are you passionate about supporting people with disability to secure employment that could change their life? Do you have a knack for identifying an individuals’ employment match?

If so, YOU could be our next Employment Consultant at our Coffs Harbour, NSW site within our Inclusive Employment Australia Program.

Who Are We

As part of the APM group, you have the opportunity to grow your career in Human Services across multiple global brands and geographies. A diverse team of over 16,000 people across 11 countries with a shared purpose – to enable better lives for our employees and the communities we work in. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing and increased social participation.

About the role

This is a dynamic role where you get to combine people support with sales, relationship building and administration, this is your opportunity to make a meaningful difference every day.

You will:

• Support participants (many facing barriers such as disability, injury, or long-term unemployment) to become job-ready


• Actively market candidates to employers and generate job opportunities


• Build strong relationships with local businesses to create sustainable employment pathways


• Success in this role comes from your ability to balance people support with proactive employer engagement and outcome delivery.

Key Responsibilities

• Build strong relationships with participants to understand their employment goals and position them for success.


• Coach participants to be job-ready, competitive, and interview confident.


• Assist participants with resumes, interview preparation, job search strategies and facilitate access to training and upskilling opportunities.


• Drive employment outcomes by actively advocating on behalf of participants to employers and securing job placements.


• Generate new employment opportunities through cold calls, employer visits, and face-to-face engagement with employers to generate job opportunities.


• Build and manage a strong pipeline of employers to consistently convert opportunities into placements.


• Identify and capitalise on hidden job opportunities through proactive business development.


• Pitch candidates confidently, positioning their skills to meet employer needs.


• Influence hiring decisions by promoting the commercial and social value of inclusive recruitment


• Negotiate job trials, work experience placements, and wage subsidies to secure employment outcomes.


• Maintain and grow employer relationships to drive repeat business and ongoing vacancies.


• Achieve and exceed KPI targets across placements, engagement, and activity levels.


• Conduct regular appointments and track participant progress toward employment outcomes.


• Manage compliance, documentation, and data entry in line with program requirements.


• Track performance against KPIs and achieve employment outcome targets.


• Celebrate milestones and successful placements to build participant confidence and engagement.

What Success Looks Like

• Strong employment outcomes for participants.


• A growing network of engaged local employers.


• Consistent achievement of KPIs and performance targets.


• Positive, long-term placements that change lives.

About You

You are:

• A natural communicator and relationship builder with confidence engaging employers.


• Experienced in sales, business development, recruitment, or customer-facing roles.


• Passionate about helping people overcome barriers and succeed.


• Resilient, target-driven, and motivated by achieving outcomes.


• Organised and able to manage multiple priorities.

Why You’ll Love It

This isn’t your average desk job. We are all about breaking barriers, creating opportunities and helping people with disability thrive by securing and supporting them into employment.

• Base salary plus performance-based incentives that reward your success.


• Ongoing training and career development – we are committed to your growth.


• Supportive and inclusive team environment where your contributions make a difference every day.


• Celebrating milestones – we love to recognise and rewards hard work with fun events.


• EAP | Employee Wellbeing Program.


• Purchased Annual Leave.


• Paid Parental Leave.


• Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility criteria applies).


• Service recognitions.


• APM Family Hub.


• Maxxia | Vehicle salary packaging.

To be considered, you will have

• Eligibility to work in Australia.


• A current driver’s licence and a comprehensively insured vehicle.


• A MyGovID (Standard level).


• Willing to complete a National Police Check.


• Able to pass a Working with Children Check.


• Available to work Full-Time Monday to Friday 8:30am - 5:00pm.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with disability.