Yd. Assistant Store Manager - Eastgardens, Nsw

Yd Incorporated; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

yd. Australia, a leading menswear retailer, is looking for an Assistant Store Manager to support the Store Manager in delivering an exceptional customer experience and achieving sales targets.

You will lead and coach the team, provide feedback for development, execute VM guidelines, and conduct regular store walks, while fostering a people-first culture and a strong KPI focus. This role offers growth within a vibrant, supportive brand environment.

Responsibilities

• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular and effective feedback that prioritises professional development and internal progression.
• Deliver exceptional customer experience using CLASS sale selling steps and customer service techniques.
• Drive sales performance in line with store goals, budgets and KPIs.
• Support the Store Manager to plan and execute VM guidelines and conduct weekly store walks.

Job description

Come work at yd. Australia. a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.
Our philosophy is pretty simple: we believe every night should end with a good story.
We are looking for our next leader who is ready to further their career within a retailer that's passionate about developing and growing their team and styling their customers.

POSITION PURPOSE

As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention.

As an Assistant Store manager, you will:

PEOPLE

• Create and maintain a people first culture that values development, collaboration, transparency, and open communication.
• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner.

PERFORMANCE

• Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
• Support the Store Manager to plan and execute VM guides to the VM guideline standard.
• Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
• Primary point of contact and manager on duty on Store Manager’s RDO and Annual Leave

At yd. we are passionate about our people, and we will offer you:

• A fun, inspiring and challenging environment.
• A rewarding incentive program like no other retailer!
• Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
• Mentoring, training, and development to support you on this journey.