yd. Harbourtown DFO - Retail Assistant,QLD

Connor; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Job summary

yd. Australia is seeking a casual team member to guide customers on their style journey and help them find their next outfit. You will bring energy and own the shop floor, while staying honest and open to feedback to grow your skills.

You will be confident working with KPIs and individual targets, and you will go above and beyond for your team. With a focus on delivering exceptional service, you will build rapport with customers, exceed personal targets and contribute to a positive store culture

Qualifications

• Experience in customer service is required.
• Ability to converse with customers and build rapport.
• Proven track record of meeting and exceeding KPIs and targets.
• Desire to challenge yourself to grow and develop skills.

Responsibilities

• Provide an exceptional customer experience to each customer.
• Bring energy and own the shop floor.
• Be honest and candid at all times.
• Be confident working with KPIs and individual targets.
• Open to feedback and eager to develop and grow your skillset.
• Be self-motivated and driven to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

Rapport building

Meet KPIs

Growth mindset

Job description

Come work atyd.Australia., a leading menswear brand in the retail industry.

We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dance floor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for a casual team member that is passionate about taking our customers on that journey to their next outfit.

As a yd. Team member you will:

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills required:

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.