yd. Brisbane Airport DFO - Retail Assistant, QLD

Connor; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Job summary

yd. Australia. is seeking a casual team member to take customers on the journey to their next outfit. You will bring energy, own the shop floor, and deliver an exceptional experience while staying honest and focused on KPIs.

Join a leading menswear brand and grow with the team as you develop skills, handle targets, and contribute to our story of confident, fashion-forward styling for every customer.

Qualifications

• Prior experience in customer service is required.
• Ability to engage customers and build rapport.
• Proven track record of meeting KPIs and targets.

Responsibilities

• Provide an exceptional customer experience on every visit.
• Bring energy and own the shop floor.
• Be honest and candid at all times.
• Be confident working with KPIs and individual targets.
• Be open to feedback and grow your skills.
• Self-motivated with the desire to succeed and grow.
• Go above and beyond for your team.

Skills

Customer service

Rapport building

KPI targets

Growth mindset

Job description

Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dance floor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for a casual team member that is passionate about taking our customers on that journey to their next outfit.

As a yd. Team member you will:

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills required:

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.