yd. Mackay - Retail Assistant, QLD

Connor; Mackay Regional; On-site; AUD 28,000 - 34,000; Full time

Job summary

yd. Australia, a leading menswear brand, is looking for a casual team member to guide customers on their next outfit journey. You will help shoppers on the shop floor and bring energy and style to the team.

Maintain honesty, confidence with KPIs, and openness to feedback while growing your skills and contributing to a motivated, high-performing team. Join us to deliver standout service and have fun on the shop floor.

Qualifications

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Demonstrated ability to meet and exceed KPIs and individual targets.
• Willingness to develop and grow your skillset and knowledge.

Responsibilities

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

Rapport building

KPIs & targets

Growth mindset

Job description

Come work at yd.Australia., a leading menswear brand in the retail industry.

We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dance floor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for a casual team member that is passionate about taking our customers on that journey to their next outfit.

As a yd. Team member you will:

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills required:

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.