yd. Assistant Store Manager - Eastgardens, NSW

Connor Clothing Pty; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

yd. Australia is seeking an Assistant Store Manager to partner with the Store Manager in driving store performance and delivering an exceptional customer experience. You will lead the team, coach for progression, manage weekly store walks, and ensure VM guidelines are applied to maximise sales and visual impact.

You will contribute to a people-first culture, support recruitment and development, and help create a high-energy environment that keeps customers engaged from desk to dancefloor.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Ability to coach and develop staff for progression.
• Strong customer service and sales-focused mindset.

Responsibilities

• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Drive sales performance in line with retail goals, budgets and KPIs.
• Plan and execute VM guides to the VM guideline standard.
• Conduct effective weekly store walks with the Store Manager to discuss store opportunities and actions.
• Primary point of contact and manager on duty during Store Manager's RDO and Annual Leave.

Skills

People leadership

Customer service

Sales growth

Coaching & development

VM guidelines

Store operations

Job description

Come work at yd. Australia. a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for our next leader who is ready to further their career within a retailer that's passionate about developing and growing their team and styling their customers.

POSITION PURPOSE

As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention.

As an Assistant Store manager, you will:

PEOPLE

• Create and maintain a people first culture that values development, collaboration, transparency, and open communication.
• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner.

PERFORMANCE

• Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
• Support the Store Manager to plan and execute VM guides to the VM guideline standard.
• Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
• Primary point of contact and manager on duty on Store Manager's RDO and Annual Leave

At yd. we are passionate about our people, and we will offer you:

• A fun, inspiring and challenging environment.
• A rewarding incentive program like no other retailer!
• Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
• Mentoring, training, and development to support you on this journey.

The successful candidates will be contacted.