Workshop Forklift Mechanic/Service Technician

Crown; Newcastle-Maitland; On-site; AUD 44,000 - 63,000; Full time

Benefits offered by this job

Discounts & cashback from retailers

Health & wellbeing platform

Private health insurance

Inclusive workplace

Employee assistance program

Job summary

Crown Equipment is seeking a full-time workshop-based technician in Beresfield, NSW. You will deliver scheduled maintenance and breakdown services, ensuring high-quality customer support and safety checks for material handling equipment.

The role offers overtime with incentives and Access to industry-leading training, with potential for progression within a family-owned global company. Join a team focused on service excellence and client solutions.

Qualifications

• Experience in scheduled maintenance and breakdown service.
• Willingness to learn and use training opportunities.

Responsibilities

• Conduct customer-focused scheduled and breakdown services.
• Record notes and service records; provide high level customer service.
• Train other technicians in complex aspects of service and repair work in the field.
• Maintain up to date technical knowledge, including automation and telematics.
• Keep up to date with industry trends, new products and services.
• Partner with the Company and maximise additional sales and service across a dedicated customer base.

Skills

Mechanically minded

Customer service

Maintenance knowledge

Job description

• Overtime additional earnings
• Full Time Workshop Based Role in Beresfield
• Looking for Mechanically Minded Individuals

Your role will play a significant part in the company’s growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.

Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.

Typical Crown Technician Tasks and Duties?

• Conduct customer-focused scheduled and ‘breakdown’ services.
• Record notes and file service records appropriately – be a part of the service team and provide high level customer service to help our customers’ solve their material handling needs.
• Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
• Maintain up to date technical knowledge, including emerging technologies in automation and telematics.
• Keep up to date with industry trends, new products and services.
• Partner with the Company and maximise additional sales and service across a dedicated customer base.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading edge technology.

Come join the 500 plus team of technicians Australia wide today!