Workshop Coordinator

Energy Power Systems Australia; City of Monash; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Cat University onboarding

Paid birthday leave

Volunteer leave

Referral program incentives

Health insurance discounts

Novated leasing options

Paid parental leave

Learning and development opportunities

Job summary

Energy Power Systems Australia in Mulgrave, VIC, is seeking a Workshop Coordinator to act as the operational hub of the CDC workshop, coordinating daily activities, labour and resources to meet customer commitments.

You’ll partner with Sales, Supply Chain, Engineering and Operations to align priorities, ensure safety and quality, and support invoicing and time entry. Strong communication and planning skills are essential.

Qualifications

• Experience in a workshop coordination, planning, scheduling or service operations role within a technical, manufacturing or workshop environment.
• Exceptional organisational and communication skills.
• Ability to manage multiple priorities and remain calm under pressure.
• Experience in a workshop, manufacturing, service or technical operations environment. Mechanical or electrical trade background highly regarded.
• Strong computer skills (Microsoft Office; experience with ERP systems desirable).

Responsibilities

• Plan and coordinate daily workshop activities, scheduling jobs and resources to meet customer delivery commitments.
• Coordinate labour and contractor resources, balancing workshop capacity against production schedules and customer delivery commitments.
• Partner with Sales, Supply Chain, Engineering and Operations teams to align workflow priorities, parts availability and production schedules.
• Provide excellent customer service through updates and progress reports.
• Monitor job progress, parts availability, and job card documentation.
• Ensure compliance with safety, quality and operational procedures.
• Support inventory and tooling management in the workshop.
• Assist in processing job completions, time entry and invoicing support.
• Identify workflow improvements and help drive more efficient workshop planning and execution.

Skills

Workshop coordination

Planning

Scheduling

Service operations

Manufacturing

ERP systems

Microsoft Office

Tools

ERP systems

Microsoft Office

Job description

Energy Power Systems Australia – Mulgrave VIC

At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.

From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.

As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.

If you're looking to contribute to something bigger and help shape what’s next, this is an opportunity to do meaningful work with real impact.

About the Role:

Reporting to the Workshop Manager, the Workshop Coordinator is the operational hub of the CDC workshop, bringing together people, parts and priorities to ensure engine builds and customer commitments are delivered safely and on schedule.

Key Responsibilities:

• Plan and coordinate daily workshop activities, scheduling jobs and resources to meet customer delivery commitments.


• Coordinate labour and contractor resources, balancing workshop capacity against production schedules and customer delivery commitments.


• Partner with Sales, Supply Chain, Engineering and Operations teams to align workflow priorities, parts availability and production schedules.


• Provide excellent customer service through updates and progress reports


• Monitor job progress, parts availability, and job card documentation


• Ensure compliance with safety, quality and operational procedures


• Support inventory and tooling management in the workshop


• Assist in processing job completions, time entry and invoicing support


• Identify workflow improvements and help drive more efficient workshop planning and execution.

About You:

• Experience in a workshop coordination, planning, scheduling or service operations role within a technical, manufacturing or workshop environment


• Exceptional organisational and communication skills


• Ability to manage multiple priorities and remain calm under pressure


• Experience in a workshop, manufacturing, service or technical operations environment. Mechanical or electrical trade background highly regarded.


• Strong computer skills (Microsoft Office; experience with ERP systems desirable)


• A positive, team-focused approach with strong communication skills, resilience and a commitment to workplace safety

At EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.

We believe great work happens when people feel supported, valued and connected to the impact of what they do, and when teams work together with integrity, accountability and care, guided by our SHAPE values every day.

We offer:

• Structured onboarding and development through Cat® University


• Paid birthday leave and volunteer leave


• Team member recognition and service awards


• Referral program incentives


• Retail and health insurance discounts


• Novated leasing options


• Paid parental leave


• Learning and development opportunities