Workshop Controller / Supervisor / Manager – Heavy Vehicle

Industrial Replacements Pty Ltd; Batemans Bay; On-site; AUD 90,000 - 120,000; Full time

Job summary

Industrial Replacements Pty Ltd in Batemans Bay, NSW, has a full-time Workshop Controller / Supervisor / Manager for Heavy Vehicles. You will lead the workshop, coordinate mechanics, and ensure high standards of workmanship and service.

You will oversee scheduling, diagnostics, repairs, parts, and customer updates while upholding safety rules and environmental regulations. This role offers leadership development and a pathway to improved profitability and efficiency.

Qualifications

• Experience supervising a workshop team in a heavy vehicle setting.
• Knowledge of health and safety legislation and compliance.
• Ability to schedule work and manage multiple tasks.
• Proven leadership and staff development capabilities.

Responsibilities

• Supervise workshop staff and apprentices, enforcing safety and quality.
• Schedule workloads and allocate tasks to meet deadlines.
• Conduct inspections, diagnostics and maintenance on heavy vehicles.
• Oversee repairs, servicing and vehicle history records.
• Manage parts inventory and supplier liaison.
• Maintain budgets and seek efficiency improvements.
• Engage with customers and update on progress.
• Ensure compliance with health and safety standards.

Skills

Leadership

Team management

Time management

Customer service

Problem solving

Education

Heavy vehicle mechanics qualification

Tools

Workshop management software

Job description

Workshop Controller / Supervisor / Manager – Heavy Vehicle

Industrial Replacements Pty Ltd – Batemans Bay NSW

Industrial Replacements Pty Ltd is seeking an experienced Workshop Controller / Supervisor / Manager for Heavy Vehicles to join our team in Batemans Bay, NSW. This is a full-time position that offers a fantastic opportunity to lead and manage our heavy vehicle workshop operations. As Workshop Controller / Supervisor / Manager, you will be responsible for overseeing all aspects of our workshop, ensuring efficient operations, maintaining high standards of workmanship, and delivering exceptional customer service. This role is pivotal to the success of our business, as you will be directing the team, managing resources, and implementing best practices across all workshop activities.

Key responsibilities

Supervising and managing workshop staff, including mechanics, technicians and apprentices, ensuring they adhere to safety protocols and maintain high standards of work

Scheduling and allocating work to team members, managing workloads and ensuring deadlines are met efficiently

Conducting vehicle inspections, diagnostic work and maintenance on heavy vehicles, utilising your technical expertise

Overseeing routine and complex repairs, servicing and maintenance of heavy vehicles and commercial transport equipment

Maintaining detailed records of all workshop activities, repairs completed and vehicle servicing history

Ordering and managing parts inventory, ensuring adequate stock levels whilst minimising waste and unnecessary expenditure

Liaising with customers regarding their vehicle repair requirements, providing updates on progress and managing expectations

Ensuring compliance with relevant health and safety legislation, environmental regulations and industry standards

Identifying training needs for staff and implementing professional development programmes to enhance team capabilities

Maintaining workshop equipment and tools, organising servicing and repairs as required

Managing workshop budgets, tracking expenses and identifying opportunities to improve profitability and efficiency

Contributing to the development and implementation of workshop policies and procedures

What we're looking for

Recognised qualification or extensive experience in heavy vehicle mechanics, maintenance or repair work

Proven supervisory or management experience, ideally within an automotive workshop environment

Strong knowledge of heavy vehicle systems, including diesel engines, transmissions, braking systems and electrical components

Excellent organisational and time management skills, with the ability to prioritise multiple tasks effectively

Demonstrated leadership capabilities and the ability to motivate and develop a team

Sound understanding of health and safety legislation, including WorkCover requirements and workshop safety protocols

Proficiency with workshop management software and computer systems

Strong customer service skills and the ability to communicate effectively with clients and staff

Problem-solving abilities and a proactive approach to identifying and resolving workshop challenges

Current driver's licence and willingness to undertake test drives as required

Relevant certifications or credentials in automotive trades are highly desirable

What we offer

At Industrial Replacements Pty Ltd, we are committed to providing a supportive and professional work environment where our team members can thrive. We offer competitive remuneration reflecting your experience and expertise, along with a range of benefits designed to support your wellbeing and career development. We foster a culture of continuous improvement and provide opportunities for professional growth and skill advancement within our expanding business. We value work-life balance and offer a flexible approach to working arrangements where possible. Our workshop is equipped with modern facilities and tools, enabling you to work efficiently and effectively.

About us

Industrial Replacements Pty Ltd is a well-established and reputable automotive service provider based in Batemans Bay, NSW. We specialise in servicing and repairing heavy vehicles, providing reliable and professional solutions to our customers across the region. Our commitment to quality workmanship, customer satisfaction and safety standards has established us as a trusted name in the automotive trades industry. We pride ourselves on maintaining high standards of professionalism, employing skilled technicians and creating a workplace culture that values teamwork, integrity and continuous improvement.