Workplace Technology Enablement Manager

UniSuper; City of Melbourne; On-site; AUD 145,000 - 185,000; Full time

Benefits offered by this job

20 weeks paid parental leave

Additional paid leave over Christmas

Job summary

UniSuper is seeking a technology leader to head end-user computing and workplace technology delivery in Melbourne. You will steer the technical delivery of major workplace programs and manage the technology landscape enabling daily collaboration, connectivity and experiences across the organisation.

Responsibilities include leading the enterprise workplace tech portfolio, applying AI and automation, delivering roadmaps, and overseeing budgets, risks, and vendor relationships in alignment with

Qualifications

• Experience in EUC, workplace technology or technical infrastructure delivery.
• Vendor management experience with MSPs and vendors.
• Delivery of workplace technology programs across multiple functions.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Lead and manage the workplace technology portfolio to deliver secure, reliable platforms aligned with business needs.
• Apply AI and automation to reduce manual effort and improve self-service across workplace tech services.
• Deliver technology roadmaps balancing demand, lifecycle management and continuous improvement.
• Lead workplace technology initiatives including office moves, refurbishments and transformations.
• Manage technical planning, budgets, risks, vendors and delivery activities.
• Ensure activities align with risk and compliance obligations including CPS234 and CSP230.
• Improve stakeholder alignment across business, property, facilities and technology.
• Monitor vendors, licensing and commercial arrangements to maximise value and compliance.
• Report to Head of Workplace Technology.

Job description

UniSuper is a workplace where highly skilled professionals are empowered to Think Great and deliver exceptional retirement outcomes for our members. Are you ready to take on new challenges, drive excellence and shape UniSuper's success? Join UniSuper as a leader and empower your team within an industry leading culture, driving simplification and performance.

Step into a role at a moment of change, leading major workplace technology programs that help create seamless and reliable experiences across UniSuper.

The Delivery and Information team ensures the sustained health and maintenance of UniSuper's core systems and platforms - to provide high availability, stability and performance. We remain committed to partner with business units to provide business driven scale and simplification, guidance and delivery of the Enterprise Portfolio and technologies required to enable business capabilities and support the execution of UniSuper's Strategy.

The role

In this 12 months max term Melbourne based position, you will be accountable for UniSuper's end-user computing (EUC) and workplace technology platforms, while leading the technical delivery of major workplace programs. This role manages the technology landscape that enables everyday collaboration, connectivity and workplace experiences across the organisation. Furthermore, you will:

• Lead and manage the workplace technology portfolio to deliver secure, reliable and business-aligned platforms.
• Apply AI and automation to reduce manual effort and improve self-service across workplace technology services.
• Deliver technology roadmaps that balance business demand, lifecycle management and continuous improvement.
• Lead the delivery of workplace technology initiatives including office moves, refurbishments and transformation programs.
• Manage technical planning, budgets, risks, vendors and delivery activities to achieve successful outcomes.
• Ensure workplace technology activities align with UniSuper's risk and compliance obligations, including CPS234 and CSP230 requirements.
• Improve stakeholder alignment across business, property, facilities and technology teams.
• Monitor vendor, licensing and commercial arrangements to maximise value and maintain compliance.
• This role reports to Head of Workplace Technology.

About you

You are an experienced technology leader with a strong background in end-user computing, workplace technology and infrastructure delivery. You enjoy solving complex problems, adapting to changing priorities and delivering outcomes through collaboration and sound judgement. In addition, you will have:

• Demonstrated experience in EUC, workplace technology or technical infrastructure delivery, including vendor management.
• Extensive experience delivering technology for major workplace or facilities programs across multiple functions and processes.
• Demonstrated experience managing vendor and MSP relationships.
• Proven track record delivering workplace technology programs with a focus on schedule, budget and risk management.
• Strong stakeholder engagement and communication skills, with the ability to influence across business, property, facilities and technology functions.
• Tertiary qualifications in business or technology, or equivalent work and managerial experience.
• Strong critical thinking skills with the ability to solve problems in a measured and creative way.
• Results focused, adaptable and outcome driven.

What We Offer

UniSuper believes that the best way to achieve great things is when we come together and collaborate. Therefore, we ask you to be able to commit to 60% of your time in office. UniSuper is proud of our culture and benefits, which empower our people to achieve their full potential, thrive, and grow their career with us. These include:

• 20 weeks paid parental leave
• Additional paid leave over Christmas

It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion. We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members.