Workplace Relations Specialist

Commonwealth Bank of Australia; Sydney; On-site; AUD 95,000 - 130,000; Full time

Job summary

Commonwealth Bank of Australia is seeking a Workplace Relations Specialist to partner with leaders, HR partners and employees to provide expert workplace relations advice across a broad range of matters. You will manage inquiries through to resolution, balancing legislative requirements with policy and business outcomes.

You will handle performance issues, misconduct, grievances and workplace disputes, conduct or support investigations, coach leaders and contribute to continuous improvements in

Qualifications

• Minimum 2 years’ experience in employee/workplace relations within corporate/consulting/legal environments.
• Strong knowledge of Australian workplace relations legislation and employment frameworks.
• Experience conducting workplace investigations and case management.
• Experience supporting misconduct, performance, grievances, and disputes.
• Strong stakeholder management and ability to provide pragmatic advice in complex situations.

Responsibilities

• Manage a diverse portfolio of employee and workplace relations matters from assessment through to resolution.
• Provide advice on performance management, misconduct, grievances, workplace disputes and related matters.
• Conduct or support workplace investigations and fact-finding activities.
• Partner with leaders, HR Business Partners and stakeholders to resolve complex matters.
• Support external matters involving unions, solicitors and regulatory bodies as required.
• Assist with unfair dismissal and other Fair Work related matters.
• Coach leaders to build capability in employee relations.
• Facilitate workshops and training on workplace relations topics.

Skills

Workplace relations

Australian workplace laws

Investigations

Dispute resolution

Stakeholder management

Judgement

Prioritisation

Written communication

HR/Law background

Education

Tertiary qualifications in HR/ER/Law

Job description

Workplace Relations Specialist

See yourself in our team

The Workplace Relations team plays a critical role in helping Commonwealth Bank navigate complex people matters while balancing employee wellbeing, legislative obligations and business outcomes. Supporting leaders across the Group, we provide expert advice and practical solutions on a broad range of employee and workplace relations matters.

As part of one of Australia's largest Workplace Relations teams, you'll work alongside experienced ER professionals managing a diverse portfolio of matters across the organisation. From performance management and misconduct through to workplace investigations and employee disputes, you'll have exposure to a breadth of complex and meaningful work while building your expertise in employee relations.

We're also investing heavily in technology, automation and AI to shape the future of Workplace Relations, creating opportunities to contribute to innovative solutions that enhance how we support our people and leaders.

Do work that matters

As a Workplace Relations Specialist, you'll partner closely with leaders, HR Business Partners and employees to provide expert workplace relations advice and support on a broad range of employee matters.

You will manage matters from initial enquiry through to resolution, balancing legislative requirements, organisational policy, employee wellbeing and business outcomes to deliver practical and commercially sound solutions.

Your responsibilities will include:

• Managing a diverse portfolio of employee and workplace relations matters from assessment through to resolution.
• Providing advice and guidance on performance management, misconduct, grievances, workplace disputes, personal illness matters, discrimination, harassment and bullying concerns.
• Conducting or supporting workplace investigations and fact-finding activities.
• Partnering with leaders, HR Business Partners and other stakeholders to resolve complex people matters.
• Supporting external matters involving workplace representatives, solicitors, unions and regulatory bodies where required.
• Assisting with unfair dismissal and other Fair Work related matters.
• Coaching leaders to build capability and confidence in managing employee relations matters.
• Facilitating workshops and training sessions on workplace relations topics and best practice people leadership.
• Identifying emerging trends and escalating high-risk matters appropriately.
• Contributing to process improvement initiatives and projects focused on enhancing workplace relations outcomes across the Group.

We're interested in hearing from people who have

• Minimum 2 years’ experience managing employee relations or workplace relations matters within a corporate, consulting or legal environment.
• Strong knowledge of Australian workplace relations legislation and employment frameworks.
• Demonstrated experience in workplace investigations, case management and dispute resolution.
• Experience supporting matters involving misconduct, performance management, grievances and workplace complaints.
• Strong stakeholder management skills and the ability to provide pragmatic advice in complex situations.
• Excellent judgement and problem-solving capability.
• The ability to manage competing priorities and a high volume of work.
• Strong written communication skills, including the preparation of investigation and case documentation.
• Tertiary qualifications in Human Resources, Employment Relations, Law or a related discipline.

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696

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Advertising End Date: 23/10/2026