Workplace Relations Advisor: Resolve Complex Employee Matters

Commonwealth Bank; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Commonwealth Bank is seeking a Workplace Relations Specialist to partner with leaders, HR Business Partners and employees, delivering expert advice on a broad range of employee matters. You will manage inquiries from initial contact through resolution, balancing legislation, policy and wellbeing to deliver practical, commercially sound outcomes.

You will lead investigations, case management and disputes, while coaching leaders and facilitating workshops on workplace relations topics.

Qualifications

• Minimum 2 years’ experience in employee/workplace relations.
• Strong knowledge of Australian workplace relations legislation and employment frameworks.
• Experience in workplace investigations, case management and dispute resolution.
• Experience supporting misconduct, performance management and grievances.
• Strong stakeholder management and ability to give pragmatic advice in complex situations.
• Excellent judgement and problem-solving capability.
• Ability to manage competing priorities and high-volume workload.
• Strong written communication and documentation skills.
• Tertiary qualifications in HR, Employment Relations, Law or related discipline.

Responsibilities

• Manage a diverse portfolio of employee and workplace relations matters from assessment through to resolution.
• Provide advice on performance management, misconduct, grievances and disputes.
• Support workplace investigations and fact-finding activities.
• Partner with leaders and HRBPs to resolve complex matters.
• Support external matters involving unions and regulatory bodies.
• Assist with unfair dismissal and other Fair Work matters.
• Coach leaders to build capability in employee relations.
• Facilitate workshops and training on workplace relations topics.
• Identify trends and escalate high-risk matters.
• Contribute to process improvements across the group.

Skills

Stakeholder management

Problem solving

Written communication

Prioritization

Legal/regulatory understanding

Investigation support

Education

Bachelor's degree in HR/IR/Law

Job description

Commonwealth Bank is seeking a Workplace Relations Specialist to partner with leaders, HR Business Partners and employees, delivering expert advice on a broad range of employee matters. You will manage inquiries from initial contact through resolution, balancing legislation, policy and wellbeing to deliver practical, commercially sound outcomes.

You will lead investigations, case management and disputes, while coaching leaders and facilitating workshops on workplace relations topics.