Workload and Performance Support Lead

Department of Energy, Environment and Climate Action VIC; City of Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

Department of Energy, Environment and Climate Action VIC in Melbourne is seeking a Workload and Performance Support Lead. The role focuses on strengthening workforce performance, workload sustainability and organisational effectiveness across Resources Victoria, working with leaders, teams and staff to address key factors affecting productivity.

The position requires a tertiary qualification and demonstrated experience in workforce development, change initiatives and stakeholder engagement.

Qualifications

• Tertiary qualification in human resources, organisational development, coaching, organisational psychology, business, public administration or a related discipline is mandatory.
• Demonstrated experience leading workforce performance, organisational effectiveness, workload sustainability, workforce planning or related initiatives within a complex organisation.
• Proven ability to design and deliver organisational development, change or cultural initiatives that achieve sustainable improvements in workforce capability, productivity, performance and employee experience.
• Highly developed analytical, communication and stakeholder engagement skills, with demonstrated experience providing authoritative, evidence based advice to senior leaders, and preparing complex reports, briefs and recommendations to inform decision making.

Responsibilities

• Lead role in strengthening workforce performance, workload sustainability, and organisational effectiveness across Resources Victoria.
• Collaborate with leaders, teams and employees to address organisational, operational, behavioural and system-related factors affecting workload and performance.
• Coach others to lead initiatives that improve workload planning, prioritisation, resource management and ways of working.
• Promote accountability, organisational effectiveness and a culture of sustainable high performance through evidence-based decision-making.

Skills

Analytical skills

Communication skills

Stakeholder engagement

Coaching/mentoring

Education

Tertiary qualification in HR/OD/psychology/business/public administration

Job description

Department of Energy, Environment and Climate Action VIC - Melbourne VIC

Resources Victoria recognises that workload is an ongoing challenge for many employees working in a dynamic, complex and fast-paced environment, where teams are required to balance reactive operational demands with proactive strategic priorities. Resources Victoria is committed to supporting sustainable ways of working that enable employees and teams to perform effectively while maintaining their wellbeing.

The Workload and Performance Support Lead has been created as a practical measure to deliver on Resources Victoria's commitment to contemporary workforce management by recognising that productivity extends beyond traditional measures of output and increasingly relies on effective ways of working, adaptability, collaboration and the adoption of new approaches and technologies in a fiscally constrained environment.

The Workload and Performance Support Lead plays a lead role in strengthening workforce performance, workload sustainability, and organisational effectiveness across Resources Victoria. Working closely with leaders, teams and employees, the Workload and Performance Support Lead identifies and supports staff to address the organisational, operational, behavioural and system-related factors that influence workload, productivity and performance outcomes. Using workforce data, evidence-based analysis and stakeholder engagement, the Workload and Performance Support Lead coaches others to lead initiatives that improve workload planning, prioritisation, resource management and ways of working, supporting the delivery of organisational priorities and employee wellbeing.

The Workload and Performance Support Lead also strengthens workforce capability and performance practices through coaching, advice and continuous improvement initiatives. By supporting evidence-based decision-making and the consistent application of performance management practices, the Workload and Performance Support Lead promotes accountability, organisational effectiveness and a culture of sustainable high performance across Resources Victoria.

Specialist/Technical Expertise/Qualifications

• A tertiary qualification in human resources, organisational development, coaching, organisational psychology, business, public administration or a related discipline is mandatory.
• Demonstrated experience leading workforce performance, organisational effectiveness, workload sustainability, workforce planning or related initiatives within a complex organisation.
• Proven ability to design and deliver organisational development, change or cultural initiatives that achieve sustainable improvements in workforce capability, productivity, performance and employee experience.
• Highly developed analytical, communication and stakeholder engagement skills, with demonstrated experience providing authoritative, evidence based advice to senior leaders, and preparing complex reports, briefs and recommendations to inform decision making.

This is a fixed term position available until 30 June 2028. The work location for this position is Melbourne CBD with hybrid work arrangements available.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

Applications close 11.59pm on Thursday, 22 October 2026.

Other relevant information

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact ***************@deeca.vic.gov.au.

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.