Workforce Management Implementation Consultant (SaaS HRIS)

ELMO; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

ELMO Software Pty Ltd is seeking a Workforce Management Consultant to implement Rotageek and ELMO’s workforce management solutions for customers across Australia and NZ.

You will gather requirements, run workshops, configure, test and support delivery through go-live and hypercare, building expertise across scheduling, time and attendance, leave, mobile functionality, self-service, reporting and integrations.

Qualifications

• Experience in workforce management, rostering, time and attendance, payroll, HR technology or SaaS.
• Experience supporting software implementation, configuration, testing or optimisation.
• Ability to gather requirements and translate business needs into practical system solutions.
• Understanding of HR, payroll and workforce management integrations and data flows.
• Strong troubleshooting, problem-solving, stakeholder management and communication skills.
• Experience with testing, cutover, go-live, hypercare or post-go-live optimisation.
• Customer-focused, collaborative approach with ownership and follow-through.

Responsibilities

• Support workforce management implementations from discovery through post-go-live optimisation.
• Gather requirements and contribute to solution design workshops.
• Configure solutions in line with agreed designs, customer needs and implementation standards.
• Maintain requirements, configuration records, test evidence, issues, actions and customer documentation.
• Support testing across workforce management, Payroll and ELMO HR Core, including defect follow-up.
• Investigate cross-system issues, perform initial root-cause analysis and raise well-documented tickets.
• Manage customer actions, dependencies, risks and milestone readiness with internal teams.
• Communicate clearly with customers throughout workshops, testing, rollout and stabilisation.
• Contribute to playbooks, templates, training materials, knowledge sharing and continuous improvement.

Skills

Workforce management

Requirements gathering

Configuration

Workshops facilitation

Stakeholder management

Tools

Rotageek

ELMO HR Core

Payroll systems

Job description

ELMO Software Pty Ltd is seeking a Workforce Management Consultant to implement Rotageek and ELMO’s workforce management solutions for customers across Australia and NZ.

You will gather requirements, run workshops, configure, test and support delivery through go-live and hypercare, building expertise across scheduling, time and attendance, leave, mobile functionality, self-service, reporting and integrations.