Workforce Development Officer

mercyagedcare; Melbourne; Hybrid; AUD 48,000 - 80,000; Part time

Job summary

Mercy Health is seeking a Workforce Development Officer to shape the future workforce of our Home Care division in Melbourne. Join a team that partners with operations and leaders to plan, develop capabilities and drive strategic workforce projects.

You will analyse workforce data, build reports and dashboards, support talent pipelines, and collaborate with Education providers and stakeholders. Hybrid work from our North Richmond head office with permanent part-time hours (50 hours per

Qualifications

• Experience in workforce planning, development, organisational development, project coordination or analytics.
• Understanding workforce challenges in aged care, healthcare or related sectors.
• Strong ability to translate data into practical recommendations.
• Experience preparing reports, presentations and planning documentation.
• Stakeholder engagement and relationship-building skills.
• Organisational skills to manage multiple projects and priorities.

Responsibilities

• Support workforce planning and development initiatives across Home Care.
• Analyse workforce data, trends and insights to identify risks and needs.
• Develop workforce reports, dashboards and recommendations for decisions.
• Coordinate career development programs to support growth and retention.
• Contribute to talent pipeline and sustainability initiatives.
• Build partnerships with education providers and stakeholders.
• Support projects related to service growth and continuous improvement.
• Research trends and develop recommendations to enhance outcomes.
• Collaborate with leaders, People & Culture and L&D teams on initiatives.
• Promote innovative workforce solutions to strengthen service delivery.

Skills

Workforce planning

Workforce development

Organisational development

Project coordination

Workforce analytics

Stakeholder engagement

Excel reporting

Continuous improvement

Communication

Education

Tertiary qualifications in Human Resources

Business

Workforce Planning

Organisational Development

Health Management or related discipline (desirable)

Tools

Microsoft Excel

Job description

Employment Type: Permanent part-time

Hours: 50 hours / fortnight

Location: Our Head Office in North Richmond, VIC with hybrid work options

Upload with Application: Resume & cover letter

Where there's life, there's Mercy.

Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity:

As a Workforce Development Officer , you will play a key role in shaping the future workforce of Mercy Health's Home Care division. Working closely with operational leaders and key stakeholders, you will support workforce planning, capability development, workforce attraction and strategic projects that ensure we have the right people, with the right skills, at the right time to meet the evolving needs of our clients. This is an exciting opportunity for someone who is passionate about workforce innovation and building sustainable workforce solutions in one of Australia's fastest growing care sectors. You will contribute to initiatives that strengthen workforce capability, develop career pathways, improve workforce sustainability and support organisational growth across our Home Care services.

In this role you will:

• Support workforce planning and workforce development initiatives across Home Care.
• Analyse workforce data, trends and insights to identify workforce risks, opportunities and future workforce needs.
• Assist in developing workforce reports, dashboards and recommendations that inform strategic decision-making.
• Coordinate workforce capability and career development programs that support employee growth and retention.
• Contribute to workforce attraction, talent pipeline and workforce sustainability initiatives.
• Build and maintain partnerships with education providers, community organisations and key stakeholders.
• Support workforce-related projects associated with service growth, transformation and continuous improvement.
• Research workforce trends and develop recommendations that enhance workforce outcomes.
• Collaborate with operational leaders, people & culture and learning & development teams on workforce initiatives.
• Promote innovative workforce solutions that strengthen service delivery and employee experience.

What You'll Bring:

It takes a special kind of person to work in healthcare and community services. If you're passionate about developing people, solving workforce challenges and creating meaningful change, you'll find purpose and opportunity at Mercy Health.

To thrive in this role, you will have:

• Experience in workforce planning, workforce development, organisational development, project coordination or workforce analytics.
• An understanding of workforce challenges and opportunities within aged care, healthcare, community or related sectors.
• Strong analytical skills with the ability to interpret workforce data and translate insights into practical recommendations.
• Experience preparing reports, presentations and workforce planning documentation.
• Highly developed stakeholder engagement and relationship-building skills.
• Excellent organisational skills with the ability to manage multiple projects and priorities simultaneously.
• Strong communication skills with the ability to influence and collaborate across diverse stakeholder groups.
• Intermediate to advanced Microsoft Excel and reporting capabilities.
• A continuous improvement mindset and passion for developing innovative workforce solutions.
• Tertiary qualifications in Human Resources, Business, Workforce Planning, Organisational Development, Health Management or a related discipline (desirable).
• A genuine commitment to Mercy Health's values of Compassion, Hospitality, Respect, Innovation, Stewardship and Teamwork.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians