Workflow Reform Lead - Legal Services & Process Improvement

Northern Land Council; Darwin; On-site; AUD 145,000 - 177,000; Full time

Benefits offered by this job

Relocation available

5 weeks annual leave

18 days personal leave

Meal Entertainment and Holiday CoB up

Salary sacrificing up to 15,900

Base salary plus 15% superannuation

Job summary

Reporting to General Counsel Legal Services, the Business Process Improvement Manager will lead practical reforms to streamline the NLC's Section 19 applications process, coordinating across Legal Services, Land Management and Anthropology. You will translate complex workflows into clear, actionable steps and strengthen data quality.

This senior role emphasizes cross-functional collaboration, process leadership and risk awareness, with no direct staff reporting, and relocation support if

Responsibilities

• Lead workflow reforms and maintain clear process controls.
• Coordinate inputs, responsibilities and delivery timeframes.
• Strengthen matter tracking, records and data quality.
• Report on progress, bottlenecks and emerging risks.
• Support matter closure and agreement administration handovers.

Job description

Reporting to General Counsel Legal Services, the Business Process Improvement Manager will lead practical reforms to streamline the NLC's Section 19 applications process, coordinating across Legal Services, Land Management and Anthropology. You will translate complex workflows into clear, actionable steps and strengthen data quality.

This senior role emphasizes cross-functional collaboration, process leadership and risk awareness, with no direct staff reporting, and relocation support if