Workday Integrations, Senior Manager, Consulting Services

Cognizant; Sydney; Remote; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Entrepreneurial environment that taps 

Great work opportunities

Volunteer and community programs

Learning and development opportunities

Global operations across multiple geos

Affinity groups and networks

Job summary

Cognizant seeks a Workday Integrations, Senior Manager, Consulting Services to guide and support the Consulting management team and staff. You will help the sales team with orals, estimations, and SOW development, collaborating with Engagement Managers and project leaders to staff projects and balance consultant workload.

You will mentor teams, ensure adherence to Cognizant’s Workday methodology, and drive opportunities for business growth while maintaining high client satisfaction across global

Qualifications

• 3-7 years of Workday (or other ERP) Consulting implementation experience.
• Proven experience leading a virtual team for 3+ years.
• Possess sales engagement experience estimating and presenting to prospects.

Responsibilities

• Assist recruitment and management of a diverse, remote team of consultants.
• Promote a team-oriented, challenging and innovative work environment.
• Lead and manage Senior Managers and/or Managing Consultants to ensure adherence to Workday processes and methodology.
• Drive team to achieve high customer satisfaction levels.
• Build credibility with clients and internal stakeholders to achieve goals.
• Identify and foster business development opportunities and mentor team members.
• Provide cross-training to maintain staffing flexibility for projects.
• Advise management on team expertise and availability.

Skills

Workday experience

Virtual team leadership

Sales engagement

Bachelor's degree

Fast learner

Education

Bachelor's degree or equivalent

Job description

The Workday Integrations, Senior Manager, Consulting Services should be a “go to” practice leader that provides expert guidance, advice, and development support to the Consulting management team and their subsequent team members. This individual will assist the sales team with sales activities such as orals, estimations, and Statements of Work (SOW’s). This person works closely with Engagement Managers, Project Managers, Managing Consultants, and leads, and acts as a liaison between the Consulting team and executive management. This person will assist in identifying business needs, staffing projects, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately

Responsibilities:

• Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday applications.

• Promote a team-oriented, challenging and innovative work environment.

• Lead and manage Senior Managers and/or Managing Consultants to ensure consultants are adhering to the activities, processes and procedures outlined in Workday and the Cynergy Implementation Methodology.

• Drive team and individuals to achieve high customer satisfaction levels.

• Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence.

• Ability to build trust-based relationship and identify and foster business development opportunities.
  

• Perform role of mentor and coach.

• Analyze team skills and provide for cross training to maintain teams’ ability to staff projects appropriately.

• Advise management team on team members’ level of expertise and availability.
  

• Establish direct reports’ goals and objectives during the bi-annual review process.

• Direct the collection of performance feedback from customer and engagement/project manager on a quarterly basis or upon completion of project for your entire team.

• Direct the collection of all internal contributions for team members assuring data is received by HR on a quarterly basis.

• Drive bi-annual performance review process for the Consulting team.
  

Skills & Requirements

• Possess 3-7 years of Workday (or other ERP) Consulting implementation experience.

• Bachelor’s degree or equivalent.

• Proven experience leading a virtual team for 3+ years.

• Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments.

• Must work well within and across teams to get things accomplished.

• Possess sales engagement experience estimating and presenting to prospects.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.