Workday Administrator

Tennis Australia Limited; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Tickets to Australian Open

Onsite gym

Free onsite car parking

Health & wellbeing program

Salary packaging

Parental leave benefits

Job summary

Tennis Australia in Melbourne is seeking an adaptable Workday Administrator to lead the BAU operations and support internal customers with the Workday platform.

You will oversee configuration updates, security roles, reporting, integrations, and release cycles while partnering with HR, Payroll and Finance to co-design improvements. Join a team offering career development, onsite gym, parking, tickets to the Australian Open, health programs, and generous leave benefits.

Qualifications

• Proven experience administering and configuring Workday modules with a solid understanding of HR processes.
• Demonstrated ability to troubleshoot system issues and provide timely resolution.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Skilled at partnering with HR, Payroll, Finance and cross-functional teams to assess proposed changes.

Responsibilities

• Serve as the primary administrator for Workday modules, overseeing ongoing configuration updates, security role maintenance and timely resolution of system issues
• Lead the Workday business as usual changes by collaborating closely with the stakeholders and external support vendors, while also providing training, guidance and technical support to end users
• Manage the Workday release cycles, conduct impact analysis and testing and support the implementation of new Workday features
• Design, build and maintain Workday reports, dashboards and analytics in partnership with business teams to ensure there are accurate data flows and effective reporting capabilities
• Proactively identify opportunities for process improvement and lead initiatives that enhance the efficiency and effectiveness of financial operations
• Monitor and maintain Workday integrations, proactively identifying and resolving issues or escalating to AMS partners where needed
• Manage the Workday Success Plans relationship, triaging tickets, deciding what to escalation, and ensuring optimal use of external support while maintaining internal ownership

Skills

Workday administration

HR processes

Troubleshooting

Data analytics

Cross-functional collaboration

Change management

Education

Workday certification

HR / Finance degree

Tools

Workday reporting

Workday integrations

Security roles maintenance

Job description

At Tennis Australia, we’re creating a more playful world through tennis – for everyone.

From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We’re a team of imaginative and passionate people who believe in the power of sport to make a difference.

If you're ready to help us serve up real impact, we’d love to hear from you.

We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About The Role

We are now seeking an adaptable, self-motivated Workday Administrator to serve as the technical lead for the BAU operation of our Workday platform, providing general support in the maintenance and use of Workday by internal customers.

You will be responsible for the implementation and evolution of basic business processes required to ensure the effective use of the Workday platform and support any necessary configuration activity.

In this role, you will:

• Serve as the primary administrator for Workday modules, overseeing ongoing configuration updates, security role maintenance and timely resolution of system issues


• Lead the Workday business as usual changes by collaborating closely with the stakeholders and external support vendors, while also providing training, guidance and technical support to end users


• Manage the Workday release cycles, conduct impact analysis and testing and support the implementation of new Workday features


• Design, build and maintain Workday reports, dashboards and analytics in partnership with business teams to ensure there are accurate data flows and effective reporting capabilities


• Proactively identify opportunities for process improvement and lead initiatives that enhance the efficiency and effectiveness of financial operations


• Monitor and maintain Workday integrations, proactively identifying and resolving issues or escalating to AMS partners where needed


• Manage the Workday Success Plans relationship, triaging tickets, deciding what to escalation, and ensuring optimal use of external support while maintaining internal ownership

About You

To be successful in this role you will have:

• Proven experience administering and configuring Workday modules with a solid understanding of HR processes


• Demonstrated ability to troubleshoot system issues and provide timely resolution


• Strong analytical and problem-solving abilities, with a keen eye for detail


• Skilled at partnering with HR, Payroll, Finance and cross-functional teams to assess proposed changes, understand impacts, and co-design solutions


• Takes ownership of issues from identification through to resolution, proactively flagging potential misalignments and driving continuous improvement


• Experience in coordinating software upgrades and change management activities


• Hold (or be willing to obtain) a current Police Check and Working with Children Check


• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia

What’s to love?

• Career development with a range of formal education and on the job training opportunities


• Tickets to the Australian Open plus Superbox tickets to events at Rod Laver & Melbourne Arena


• Monthly health & wellbeing activities with access to CorePlus Pilates


• Onsite gym, tennis facilities & free onsite car parking


• Salary packaging & a range of discounts from our sponsorship partners


• Attractive leave benefits - with up to 26 weeks of paid parental leave for all primary caregivers and Sorry Business and Ceremonial Leave for Aboriginal and Torres Strait Islander employees


• We are proud to be recognised as an employer of choice for women by WORK180

Applications will close on the 27th of January, however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people.