Work Order Write Up Assistant

Australian Laboratory Services Pty Ltd; Kalgoorlie; On-site; AUD 48,000 - 64,000; Full time

Job summary

Australian Laboratory Services Pty Ltd (ALS) Geochemistry in Kalgoorlie is seeking a Work Order Write Up Assistant to support fast-paced minerals preparation and analytical laboratory operations. This full-time role involves processing work orders, maintaining records, and liaising with staff and clients to ensure timely turnaround.

Hands-on training is provided; essential skills include good alpha/numeric ability, clear communication, and proficiency with Excel, Word and OneNote.

Qualifications

• Good alpha/numeric skills and the ability to communicate effectively with clients and staff.
• Strong attention to detail with accurate data handling.
• Experience in a laboratory environment is advantageous but not essential.

Responsibilities

• Filing, archiving and updating all records as required.
• Screening phone calls and escalating them to appropriate personnel.
• Second checking CPT, work orders, and client codes for Technical Clerical Officers.
• Inputting analytical methods and relevant information into GEMS.
• Assigning method codes and correcting invoices and credits.
• Ensuring pricing is correct for active and new work orders.
• Liaising with management to obtain turnaround times and ETAs.
• Other duties as directed by the Section Supervisor/Manager.

Skills

Alpha-numeric skills

Strong communication

Attention to detail

Data interpretation

Education

Geology, Chemistry, or Earth Science qualifications

Tools

Excel

Word

OneNote

Job description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The role ALS Geochemistry in Kalgoorlie is seeking a Work Order Write Up Assistant to support the operations of a fast-paced minerals preparation and analytical laboratory. This is a full-time position.

• Filing, archiving and updating all records as required.
• Screening phone calls and escalating them to appropriate personnel.
• Second checking CPT (Client Profile Template), work orders, and client codes for Technical Clerical Officers.
• Inputting analytical methods and relevant information into GEMS.
• Assigning method codes and correcting invoices and credits.
• Ensuring pricing is correct for active and new work orders.
• Liaising with management to obtain turnaround times and ETA’s.
• Other duties as directed by the Section Supervisor/Manager.

Hands-on training will be provided in various areas of the laboratory and preparation sections to gain an understanding of the operations of the facilities.

Essentials:

• Good alpha/numeric skills
• Strong language skills and the ability to communicate effectively with internal and external clients
• Computer skills and experience with Excel, Word, and OneNote
• Strong attention to detail with a proven ability to collect, interpret and manage data efficiently and accurately
• Experience within a laboratory environment would be advantageous and highly regarded – not essential.
• Geology, Chemistry, or Earth Science qualifications would be desirable – not essential.

Well presented with a friendly team manner.

Be able to work to deadlines and within a team.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability.

Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.