Wine & Spirits Team Member – Customer-Focused

Endeavour Group; Tumut; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive discount card for BWS, Dan M

Discounts at Woolworths/BIG W

Endeavour Wellbeing Support

Job summary

Endeavour Group's BWS is seeking a friendly Team Member to engage customers, promote loyalty programs and maintain well-stocked shelves. You’ll contribute to a safe, clean store environment and uphold responsible service of alcohol. Grow with a supportive network across Australia with exclusive employee benefits.

The role suits those who enjoy a fast-paced retail setting, can work autonomously or in a team, and want to develop product knowledge while delivering a positive customer experience.

Qualifications

• Confident and authentic customer interactions to create a memorable experience.
• Availability across day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Willing to grow within the Endeavour Group and pursue opportunities.
• Active role with high energy in a fast-paced store environment.

Responsibilities

• Engage with customers, sharing passion for products to create memorable moments.
• Promote BWS loyalty programs and benefits to customers.
• Ensure shelves are stocked with best value options for customers.
• Maintain a safe, clean store environment for customers and teammates.
• Uphold responsible service of alcohol guidelines.
• Be yourself and bring energy to the role.

Skills

Customer service

Communication

Stock management

Team player

Flexibility

Job description

Endeavour Group's BWS is seeking a friendly Team Member to engage customers, promote loyalty programs and maintain well-stocked shelves. You’ll contribute to a safe, clean store environment and uphold responsible service of alcohol. Grow with a supportive network across Australia with exclusive employee benefits.

The role suits those who enjoy a fast-paced retail setting, can work autonomously or in a team, and want to develop product knowledge while delivering a positive customer experience.