Wine, Beer & Spirits Advocate — Retail Team Member

Endeavour Group; South Australia; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Wellbeing support

Career advancement opportunities

Job summary

Endeavour Group’s BWS team is seeking a friendly and energetic Team Member to engage with customers, help them choose from a wide range of wines, beers and spirits, and participate in delivering a memorable in-store experience. You’ll promote loyalty programs, maintain shelves, and ensure a safe, clean store environment across flexible hours.

This role emphasizes customer service excellence, teamwork, and a positive attitude, with opportunities to grow within the Endeavour Group network and

Qualifications

• Exceptional customer service ability and effective communication with customers.
• Strong sales and customer service background preferable in retail/fitness environments.
• Ability to work autonomously and in a team.
• Willingness to learn product knowledge and expand skills.

Responsibilities

• Engage with customers to share passion for products and create memorable experiences.
• Promote loyalty programs and communicate benefits and product offerings.
• Maintain stock levels to ensure best choices are available on shelves.
• Uphold safety, cleanliness, and alcohol service guidelines.
• Contribute to a positive, inclusive workplace and be yourself.

Skills

Customer service

Sales experience

Teamwork

Communication

Problem solving

Attention to detail

Tools

Microsoft Office

Job description

Endeavour Group’s BWS team is seeking a friendly and energetic Team Member to engage with customers, help them choose from a wide range of wines, beers and spirits, and participate in delivering a memorable in-store experience. You’ll promote loyalty programs, maintain shelves, and ensure a safe, clean store environment across flexible hours.

This role emphasizes customer service excellence, teamwork, and a positive attitude, with opportunities to grow within the Endeavour Group network and