Wine & Spirits Specialist: Customer Champion

endeavour group careers; Sydney; On-site; AUD 30,000 - 44,000; Full time

Benefits offered by this job

Exclusive discount card

Discounts at Woolworths/BIG W

Wellbeing support (EAP)

Job summary

BWS is seeking a friendly Liquor Team Member in Sydney to engage customers with enthusiasm, share product knowledge and help create memorable moments. The role emphasizes delivering great service and driving store initiatives.

You will support stock integrity, uphold safety standards, and promote loyalty programs while representing the Endeavour Group with energy and a positive attitude.

Qualifications

• Confident, authentic customer conversations and a passion for product knowledge.
• Good availability across days, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Keen to learn and expand product knowledge and skills.
• Ambition to grow within the business and take on more responsibility.
• Active to keep pace in a retail environment.

Responsibilities

• Engage with customers, sharing passion for products and creating memorable moments.
• Promote BWS loyalty programs and explain benefits to customers.
• Ensure shelves are stocked with the best available options.
• Maintain a safe, clean store environment for customers and teammates.
• Uphold responsible alcohol service guidelines.
• Be yourself and bring energy to the store.

Skills

Customer communication

Availability

Teamwork

Product knowledge

Career growth

Active lifestyle

Job description

BWS is seeking a friendly Liquor Team Member in Sydney to engage customers with enthusiasm, share product knowledge and help create memorable moments. The role emphasizes delivering great service and driving store initiatives.

You will support stock integrity, uphold safety standards, and promote loyalty programs while representing the Endeavour Group with energy and a positive attitude.