Wine & Spirits Enthusiast — Customer-Focused Team Member

Endeavour Group; Sydney; On-site; AUD 32,000 - 39,000; Part time

Benefits offered by this job

Exclusive discount card for BWS and EN

Endeavour Wellbeing Support (EAP)

Discounts at Woolworths/Woolies

Job summary

Endeavour Group's BWS team member role focuses on delivering a friendly, authentic customer experience across our stores in Australia. You will help customers discover products, promote loyalty benefits, and ensure shelves are well stocked for choice and accessibility.

Responsibilities include maintaining a safe, clean store and upholding alcohol service guidelines, while embracing an active, proactive work style in a sociable retail environment.

Qualifications

• Ability to talk with customers confidently and authentically to provide a positive experience.
• Good availability across days, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Willingness to grow within the business and leave a positive imprint.
• Active, energetic approach to daily tasks.

Responsibilities

• Actively engage with customers by sharing passion for our products.
• Advocate for BWS loyalty programs and benefits.
• Maintain stock on shelves to ensure best selections.
• Uphold safety and cleanliness for customers and teammates.
• Comply with service of alcohol guidelines.

Skills

Customer service

Communication

Teamwork

Product knowledge

Job description

Endeavour Group's BWS team member role focuses on delivering a friendly, authentic customer experience across our stores in Australia. You will help customers discover products, promote loyalty benefits, and ensure shelves are well stocked for choice and accessibility.

Responsibilities include maintaining a safe, clean store and upholding alcohol service guidelines, while embracing an active, proactive work style in a sociable retail environment.