Wine & Spirits Customer Experience Associate

Endeavour Group; City of Melbourne; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Exclusive discount card for BWS, Dan M

Endeavour Wellbeing Support (EAP)

Job summary

Endeavour Group’s BWS team member role offers a dynamic retail environment where you connect with customers, share passion for beer, wine and spirits, and help create memorable experiences. You will assist customers, promote loyalty benefits, keep shelves stocked, and maintain a safe, friendly store atmosphere while upholding responsible service of alcohol.

We value individuality, teamwork, and a willingness to learn.

Qualifications

• You’ll be able to talk with customers confidently to provide an engaging experience.
• You’ll have good availability across days, evenings and weekends.
• You’ll work autonomously and as part of a team.
• You’ll have a genuine interest in learning and expanding product knowledge.
• You’ll own your career and aspire to grow within Endeavour Group.

Responsibilities

• You’ll actively engage with customers and share your passion for our products.
• You’ll promote BWS loyalty programs and explain benefits.
• You’ll ensure shelves are well stocked with a wide selection.
• You’ll maintain a safe, clean store environment for customers and teammates.
• You’ll uphold responsible service of alcohol guidelines.

Job description

Endeavour Group’s BWS team member role offers a dynamic retail environment where you connect with customers, share passion for beer, wine and spirits, and help create memorable experiences. You will assist customers, promote loyalty benefits, keep shelves stocked, and maintain a safe, friendly store atmosphere while upholding responsible service of alcohol.

We value individuality, teamwork, and a willingness to learn.